Question 1

What services do you offer?

Accepted Answer

I offer photo and video services for weddings, elopements, couples, kids, maternity, family, graduations, portraits, and more. I would love to answer any questions you may have on my services.

Question 2

What is your turnaround time?

Accepted Answer

I take immense pride in editing your videos and it's very important that I dedicate the proper time to your wedding. I cannot give an exact turnaround time, but I always try my best to get everything to you as soon as possible without rushing the process. Depending on the season, it can take 90 days, sometimes less, sometimes more, for your full wedding film. I limit the number of weddings I do per year, so I can provide the necessary time to dedicate to your wedding. Rest assured I will keep you updated on the progress of your wedding video throughout the process.

Question 3

How do you send videos?

Accepted Answer

All videos are sent through a direct downloadable link. I also include a USB box that will be mailed to you.

Question 4

Do you require a deposit when booking?

Accepted Answer

Yes! When you reach out and book a session there will be a 30% non-refundable deposit due within two weeks of signing the contract. This goes towards your total payment, which will need to be paid in full a week before your wedding or session date.

Question 5

Do you offer payment plans?

Accepted Answer

Yes! I understand photos and videos are an investment and so I think it only fair to offer everyone the chance to get the product and quality you want, even if you need time to pay for it. Please reach out if you are wanting to set up a payment plan.

Question 6

Is my deposit refundable if I need to cancel?

Accepted Answer

Like most business owners, this is my source of income. By signing a contract and giving a deposit, you are reserving a date and my time. This means I will turn down other possible clients. For this reason, I do not refund your deposit, but I am more than happy to reschedule for a more convenient date.

Question 7

Do you offer drone footage?

Accepted Answer

Yes we do! It's important to know that we cannot guarantee drone footage, due to factors such as weather, flight zones and restrictions, but we do everything we can to get you amazing drone footage!

Question 8

Can we pick the music for the video?

Accepted Answer

Music is extremely important to my creative process, which is why I spend countless hours searching for the perfect licensed soundtrack. I have high standards for these songs because they have to not only spark my creativity, but they must represent and match your wedding day perfectly. However, you can always let me know if you have certain preferences for a specific type of music or genre and we will try to find something that fits your vision.

Question 9

Can we purchase the RAW files?

Accepted Answer

It is part of my job as a creative to show my work through my videos. A lot of time and effort goes into planning, capturing, and of course editing the beautiful videos. Giving out the RAW's would be like buying a painting half way completed. You just don't do it. Long story short, I do not allow the RAW files to be purchased.

Jessica Olson Productions

Full wedding (ceremony and reception) pricing

Elopement pricing

Packages

About Jessica Olson Productions