PASSPORT: If you didn't already know, you'll need a valid passport to celebrate with us in Mexico. Please make sure that it's up to date and won't expire while you're on the trip. WiFi: There is free and open WiFi at the resort. However, we noticed that some work emails might not come through (shame on you for even checking). A workaround would be using your cell phone as a hotspot. ROAMING FOR CALLS AND TEXTS: Double-check to see if your cell phone plan includes roaming for calls and texts in Mexico (most do), especially if you have some little babies that will need your attention while you're gone.
There is no dress code at the resort, so dress comfortable, sexy & resort-ready! The restaurants request no swim wear, but shorts, tank tops, and flip flops are fine.
We recommend using it for the following very important things: Make reservations for dinner (Saturday night before the welcome party, Sunday/Tuesday night): you can check out menus, etc. Order room service: late-night churros and pepperoni pizza? Morning breakfast in bed? Do it on the app! Check out the activities schedule: there are various activities on the property throughout the week: mixology classes, bingo, dance classes, hydro spin class, etc. Those are examples of their free ones, but there are also some for a charge (wine & tequila tastings, etc.) and may require reservations. In addition to the app, you also have a personal concierge/butler, which you can easily communicate via text or WhatsApp. You can ask for very particular things like prepping your outdoor bubble bath while you’re out & about, having churros delivered late-night, etc. Not-so-fun fact: chocolate-covered strawberries require a 24-hour heads up.