Caeley & Austin
FAQs
Question
When is the wedding and where?
Answer
The ceremony is September 25th, 2024. However, all wedding events start Monday September 23rd. The wedding is at Dreams Natura in Cancun, Mexico.
Question
How do we book our room?
Answer
You will receive an email with detailed information on how to request a room booking. Upon receipt Melissa will send you the link to pay the deposit and access to the portal to make payments (at your own discretion) up until the final payment date. If you did not receive her initial email, please contact her at melissa@travelsbydanielle.com. If you have any questions or concerns please do not hesitate to reach out to her!
Question
How long do guests typically stay?
Answer
This is completely up to you. Commonly guests tend to stay 5-7 days.
Question
How do we book flights?
Answer
Flights will be booked on your own through whichever airline you choose. Please ensure that you fly into Cancun International Airport (code CUN).
Question
Who do we contact about questions regarding booking the room?
Answer
Please reach out to Melissa Treff at melissa@travelsbydanielle.com.
Question
Do we have to stay at the resort the wedding will be held at?
Answer
Yes, all guests must stay at the resort. If you choose to not stay at the resort, you will be required to pay for a hotel day pass and outside fees.
Question
Can I bring a guest?
Answer
Please only bring a guest if they are specified on the invite. If they are not, they will not be counted towards the wedding guest list and will not be allowed to join per the resort.
Question
Can I bring my children?
Answer
Yes, children are more than welcome to join. Please make sure you RSVP for every member of your family that will be attending.
Question
Does the bride and groom have a wedding registry?
Answer
Nope! Your presence is the best gift. However, if you are so inclined to give, please consider donating to their honeymoon fund.
Question
What time should I arrive at the ceremony?
Answer
Please arrive around 4:30 pm. The ceremony will start promptly at 5 pm.
Question
What if I can’t attend?
Answer
The bride and groom understand not everyone will be able to make the trip. Just be sure to let them know as soon as you can. We will miss you!
Question
What is included when we book the room?
Answer
This is an all inclusive resort. Therefore, all food, beverages (including alcohol), and activities will be included.
Question
What is not included in the purchase of a room?
Answer
Tips for the bartenders and servers taking care of you throughout your stay are not included. Please bring cash to show your appreciation throughout your stay. Transportation is included in your package but tip for the driver is not. Additional excursions or spa treatments are also not included and can be paid with a credit card at the hotel.
Question
What should I pack?
Answer
Here are a few ideas of what to pack: - Passport, drivers license, and cash for tips - Phone charger - Swim suits and swim suit cover ups - Flip flops/sandals - A couple of "nice" outfits for dinners at restaurants - Causal outfits- shorts, t-shirts, tank tops, etc. - Hats for the beach/pool - Beach bag - Towel clips - sunscreen - Aloe Vera - bug spray (mosquitos get bad at night in Mexico!) - pool/ beach toys/ floatie - Sunglasses - light jacket/ sweater (it does get chilly at night) - Medicine- Tylenol, ibuprofen, tums, Zantac, Imodium, Neosporin, hydrocortisone, band-aids, etc.