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Katrina & Bryson

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FAQs

Question

Do I have to stay at this specific resort?

Answer

No! You can choose to stay at another resort, VRBO or Airbnb. However, please note that we will only be providing transportation to and from the Playacar Palace resort and the venue so please plan accordingly. Also, if you will not be staying at the resort you will not have access to the resort amenities or grounds unless you purchase a day pass. If you are not looking to stay at an all inclusive or looking for another price point, please check out these other options near the Playacar Palace! - Thompson Playa del Carmen - Fiesta Inn Playa del Carmen

Question

How do I book the resort?

Answer

We have a block of rooms reserved at the Playacar Palace. Please call or email our travel agent, Linda Clukey, to reserve your room! We encourage everyone to do this as soon as possible (especially if you are planning to stay for only 2 nights) as this is a smaller resort. Phone: 757- 567-4494 mobile 757- 689 -8202 office Email: LCLUKEY@COX.NET

Question

How does travel to and from the airport work?

Answer

Our travel agent can assist in scheduling airport transportation through the resort. Guests can also choose to book their own transportation through a private transfer service. There are many private transfer services at Cancun International Airport which offer pre-booking online. A few which we found include: https://www.cancunairporttransportations.com/ https://happyshuttlecancun.com/ There are no Ubers in Playa del Carmen. Taxis are available, but we recommend pre-booking through the hotel or with a private transfer service to avoid any issues.

Question

Do I need a passport?

Answer

We debated if this FAQ was really necessary but given some of the people on the guest list . . . yes, you absolutely need a passport! Please check your passport to ensure it does not expire until 2024 at the earliest. There have been some issues with travelers attempting to travel to/from the United States with passports that have only a few weeks left before they expire so we highly encourage you to give yourself some leeway. Expect a turnaround time of up to 6 months for passport renewal, so get on it ASAP!

Question

Are kids welcome?

Answer

We love your children, but due to space restrictions, we cannot accommodate guests under the age of 18 on our wedding day. If you are planning on bringing kids to enjoy Mexico, the Playacar Palace is a kid-friendly resort.

Question

What should I do if I can't make it?

Answer

You will be missed! If you can not make it to the wedding, please let us know as soon as possible and RSVP “no,” so we can plan accordingly.

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