Robin Hills Farm

They dropped the ball on nearly everything.

While this is a beautiful venue, they were very difficult to work with during our wedding planning process and did not keep track of our payments. After we booked the venue (a year in advance), it was next to impossible to get ahold of the Robin Hills Farm event team over the next 12 months. I’d send several emails and wouldn’t hear back. This extends even beyond poor communication with me and my husband - our wedding coordinator, caterers and florist didn’t get any responses either, and our caterer was one of their required caterers! Communication was pertinent in my ability to plan. I had to make my best guess and hope it worked on the day of, and our rockstar of a coordinator made it all happen. They ruined our wedding planning experience, in full honesty. They did, however, apologize and gave use a partial refund due to the poor communication. We are truly appreciative of this. However, this was followed by yet another issue. Just days after our wedding, we received our final invoice which showed we owed nearly double what we had tracked in our payments. I reached out and requested an itemized invoice including all payments, which they said they would provide. Weeks later, they are saying we are overdue on our payment. I reminded them that I requested a full invoice, which they subsequently sent over on my second request. This invoice was nearly half of what had been stated in the initial invoice. We were nearly overcharged close to 3000 due to their negligence. It’s such a beautiful venue and I hope they improve, but I wanted to share a word of caution for other couples looking to have a great wedding planning experience.