Question 1

How far in advance can I book a rental?

Accepted Answer

The Ocoee Lakeshore Center can be booked 18 months in advance. Reservations are open to the public on the first business day of the month. (Ex. You can book December 13, 2021 on June 1, 2020)

Question 2

Are my rates subject to change once I’ve signed a contract?

Accepted Answer

Signed contracts 12-18 months prior to the event date are subject to an increase of 10% or less of your contracted rate. If your rental is within 364 days your contracted rate will not change.

Question 3

What is the process for reserving a rental space?

Accepted Answer

Reserving a rental requires you to fill out a Facility Use Application with Parks and Recreation personnel. Rentals are on a first come first serve basis and require a 50% of the rental rate to secure your date. The remaining 50% balance and damage deposit is due 30 days prior to the Event date.

Question 4

Can you pencil me in for a rental?

Accepted Answer

Courtesy holds may be accepted and are held for a maximum of five (5) days. In that time, it is not guaranteed that Parks and Recreation staff will call you prior to your courtesy hold expiration. Courtesy holds can be made in person or by phone. Unfortunately five day holds do not apply to reopened dates due to cancellations.

Question 5

Is there a damage or security deposit in addition to my rental charge?

Accepted Answer

A Damage Deposit of $750 is required for all rentals of the Ocoee Lakeshore Center

Question 6

How late can I stay?

Accepted Answer

Your event must end and all guests must vacate the premises by the end of your rental time. We do not rent past 12 a.m

Question 7

What if we’re having a great time and stay later than our rental period?

Accepted Answer

You will be charged the standard hourly rate for any time that you are in the building past your rental period. There is no discount unless it is booked beforehand in your contract. No events can pass 12 a.m.

Question 8

Can I choose my own vendors?

Accepted Answer

All caterers must be registered and approved by the City of Ocoee. Please refer to our preferred vendor list. The kitchen is available for chilling or warming food and storing only. Rental of the Lakeshore Center requires a licensed and insured caterer.

Question 9

Will I receive a refund if we leave early?

Accepted Answer

No refunds will be given. Please follow your contract time accordingly.

Question 10

Can I have a dj or band in the grand ballroom for my reception?

Accepted Answer

Yes. The DJ must be a registered and approved vendor. Please refer to our preferred vendor list. The City of Ocoee has a standing noise ordinance which will be provided to the DJ/band.

Question 11

Can I have music outside on the patio and/or events center?

Accepted Answer

Written approval from the Parks and Recreation Department is required for any music to be played outdoors.

Question 12

Can I have items delivered, such as from my caterer, florist, dj, etc?

Accepted Answer

You must arrange for your deliveries to occur during your rental period. If you need to get in earlier, you must adjust your eight hour block to appropriately include the time you wish to enter. Delivery is available through the main building entrances unless otherwise noted. Do not block building entrances. Parks and Recreation staff are not authorized to sign for your deliveries, so you must provide an authorized person to sign for any deliveries; and due to space and security concerns, items cannot be stored for your event.

Question 13

When do I hold my ceremony rehearsal?

Accepted Answer

A one hour block for rehearsals is included in your Rental Rate. Rehearsals may be scheduled 30 days in advance and must take place Monday – Thursday (excluding Holidays) between 8:00am and 4:30pm based on availability.

Question 14

Can my flower girl throw rose petals?

Accepted Answer

Only natural flower petals are permitted in the plaza. All other loose objects like rice (including puffed rice or biodegradable rice), birdseed, silk flower petals, confetti, glitter or other similar materials (i.e. such as pearls, crystals, rhinestones, etc.) may not be used inside or outside the Ocoee Lakeshore Center. Bubbles are only permitted outside.

Question 15

Can I use sparklers for my wedding exit?

Accepted Answer

Sparklers are permitted outside of the Ocoee Lakeshore Center for your exit. However, all sparklers must be disposed of properly meaning the used sparklers must be discarded in a bucket or water or sand provided by the Renter. Failure to dispose of sparklers properly will result in a loss of the Damage Deposit.

Question 16

How may I decorate?

Accepted Answer

Decorations are permitted within reason. They must be approved by the Parks and Recreation staff no less than ten 10 days prior to your event and must be removed at the conclusion of your event. Decorations may not be affixed to the walls, doors, windows, window coverings, painted surfaces or hung from the ceiling. The use of tape, tacks, nails, staples, etc. are not permitted to attach your decorations. Fog/smoke machines, dry ice, and/ or open flames are not permitted. However, the use of candles enclosed in glass, such as votive and hurricane lamps may be permitted with prior approval.

Question 17

Can I serve alcohol?

Accepted Answer

All alcoholic beverages must be served via your select caterer. Please contact your select caterer to learn their policies and procedures regarding alcohol service. A copy of the liquor liability binder must be submitted 30 days prior to the event date. If the event is reserved in less than 30 days, the renter has 5 days from the contract date to summit the liquor liability binder, otherwise forfeits the privilege and incurs a $25 fee. The City of Ocoee supports responsible drinking at all times.

Question 18

How many parking spaces are available?

Accepted Answer

The Ocoee Lakeshore Center can accommodate 117 vehicles. Overflow parking is available for larger groups if necessary.

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Frequently asked questions

How far in advance can I book a rental?

Are my rates subject to change once I’ve signed a contract?

What is the process for reserving a rental space?

Can you pencil me in for a rental?

Is there a damage or security deposit in addition to my rental charge?

How late can I stay?

What if we’re having a great time and stay later than our rental period?

Can I choose my own vendors?

Will I receive a refund if we leave early?

Can I have a dj or band in the grand ballroom for my reception?

Can I have music outside on the patio and/or events center?

Can I have items delivered, such as from my caterer, florist, dj, etc?

When do I hold my ceremony rehearsal?

Can my flower girl throw rose petals?

Can I use sparklers for my wedding exit?

How may I decorate?

Can I serve alcohol?

How many parking spaces are available?

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