Question 1

How do I rent the event hall or chapel?

Accepted Answer

Fill out the contract on this website. Fill in blanks, initial, and sign where indicated. The form will submit to us automatically after you verify your email. An associate will call you to get your event times and payment. We will fill in our required areas. Both parties will then receive a complete copy of the contract.

Question 2

Where do I see the event hall and chapel rental prices and policies?

Accepted Answer

On our website at eventcentralva.com

Question 3

How soon should I book the facility for my event?

Accepted Answer

For best availability, as soon as you know you need a venue.

Question 4

Can I bring in my own food, decor, dj, and cake?

Accepted Answer

Yes, Event Central allows outside vendorsbut the vendors at Event Central may give better pricing than outside vendors and Event Central's vendors are familiar with our facility.

Question 5

How much is the first payment?

Accepted Answer

35% of the total due in cash or card (additional 3% for card use).

Question 6

When is the final payment due?

Accepted Answer

15 days prior to event date along with final guest count.

Question 7

What is required the day of the event?

Accepted Answer

A walk thru is done with an Event Central representative 15 minutes prior to your contract time to ensure what your responsibilities are during and at the end of the event. At the end of the event, you will be required to take out all items brought into the facility, including trash, restack chairs, and roll tables.

Question 8

What happens if I go over my original contracted time?

Accepted Answer

$125. an hour will be charged and due at that time.

Question 9

Do I have to clean the facility when we are finished?

Accepted Answer

You will be required to cleanup all items brought into the facility, pickup all trash in all rooms and take to dumpster, stack chairs, and roll tables. There is a required $100. janitorial fee for the building, which goes to sanitize all rooms after you and your guests, such as mopping, wiping tables, cleaning bathrooms, etc.

Question 10

Do you have a dressing area for clients?

Accepted Answer

Yes. Event Central provides two areas for dressing with a private bathroom on the second floor. A janitorial fee of $50. is required.

Question 11

How late can we stay?

Accepted Answer

Times are noted on your contract according to your request. The latest is DJ must quit by 11 pm, event breakdown 11pm -12midnight, and lockup is no later than 12 midnight.

Question 12

Can I change the date on my contract, if I need to reschedule?

Accepted Answer

Yes. We will check availability for the new date. If the new date is not available, no refunds will be issued. A credit will be issued for future use at Event Central or the payments would be forfeited. This policy depends upon how many days before event the changes are being made.

Question 13

How many attendees does the facility hold?

Accepted Answer

100 guests at round tables and 2 on the stage with throne chairs for a total of 102.

Question 14

What comes with the event hall and chapel?

Accepted Answer

Zola doesn't give us enough room to list all items that come with our facility. The full list can be seen in our facility contract on our website at eventcentralva.com

Question 15

Can I tour the facility at Event Central?

Accepted Answer

Yes. Tours are available Mondays and Thursdays 10am-3pm or give us a call to schedule an appointment.

Question 16

Do you have accessible facilities?

Accepted Answer

Yes, all our facilities are wheelchair accessible.

Question 17

What is your peak season?

Accepted Answer

Event Central stays booked all year around. Every month is our peak season.

Question 18

What is your off-peak season?

Accepted Answer

Event Central stays booked all year around. Every month is our peak season.

Question 19

Can we bring our own alcohol?

Accepted Answer

Yes. You will contact the ABC office for their procedure. This information is also in our contract. Liquor license must be posted by the bar at Event Central during event. You will need to provide your own bartender.

Question 20

Do you have on-site parking?

Accepted Answer

Yes, self-parking in our parking lot.

Question 21

Who can I talk to if I have more event hall questions?

Accepted Answer

Give us a call at 757-873-1244 to speak to an associate.

Question 22

Do we need to get event insurance?

Accepted Answer

No, it is not required, but we do suggest getting day of event insurance. The cost of fixing and/or replacing any damaged property by your attendees or yourself is your responsibility and due the day of the event. The responsible person on ​the contract is responsible for any damages to Event Central property, any injury to guests, and any intoxicated guests.

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