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- Yours Truly Media - Hall Of Fame Winner
Yours Truly Media - Hall Of Fame Winner
Packages
About Yours Truly Media - Hall Of Fame Winner
Yours Truly Media - Hall Of Fame Winner
Our Mission is to create, preserve, and relive everyone’s best moments by delivering uncompromising quality, continually innovating, and serving everyone with excellence and transparency. We love working with forever couples like you because we deeply admire, respect, and understand the bond and commitment you share with your partner. Committing to a lifetime of partnership is no small event! Your forever wedding should be celebrated fully and captured by the best in the industry. You trust and believe in the amazing power of true, lasting love, so we’ve made it our mission to document your connection in the highest quality possible.
It’s our hope that we can make a difference in the lives of our couples and help capture these priceless memories for you. Eight years ago, we began offering our services to forever couples around the globe. In an era where half of marriages end in divorce, we wanted to celebrate and emphasize real, genuine, lasting love. Our expertise in photography and cinematography allows us to expertly capture these couples’ beautiful connections. In addition, our extensive background in event planning and design has allowed us to create a reception experience that is memorable for everyone.
Services
Services
- Engagement session
- Extra hours
- Image editing
- Printing rights
Photo formats
- Digital
Deliverables
- Digital files
- Digital rights
- Online gallery
- Same/next-day sneak-peek images
Yours Truly Media - Hall Of Fame Winner packages
I Do Package
6 hours
Off-peak pricing $2,795
6 Hours of wedding day coverage 2 Day-of Photographers 500-600 Beautifully curated, edited, & retouched images Full & unlimited download, printing, and sharing rights No watermarks Sneak peek Personalized online gallery for viewing and sharing Personal project coordinator Timeline creation assistance Personalized shot list 6 week digital delivery
Ever After Package
8 hours
Off-peak pricing $3,695
8 Hours of wedding day coverage 2 Day-of photographers 700-800 Beautifully curated, edited, & retouched images Full & unlimited download, printing, and sharing rights No watermarks Sneak peek Personalized online gallery for viewing and sharing Personal project coordinator Timeline creation assistance Personalized shot list 6 week digital delivery Engagement session 50 Beautifully edited and retouched engagement images
Forever Package
10 hours
Off-peak pricing $4,495
10 Hours of wedding day coverage 2 Day-of photographers 900-1000 Beautifully curated, edited, & retouched images Full & unlimited download, printing, and sharing rights No watermarks Sneak peek Personalized online gallery for viewing and sharing Personal project coordinator Timeline creation assistance Personalized shot list 6 week digital delivery Engagement session 50 Beautifully edited and retouched engagement images
Reviews
Write a review1.0 out of 5
2 reviews
2nd photographer never showed up, no refund
We had a horrible experience with Yours Truly. Our contract was for 2 photographers, but only 1 showed up on our wedding day. Countless calls to their emergency phone line went unanswered and we never received any call back even after the wedding. Our lead photographer was supposed to be the same as our engagement shoot, but they were replaced without notifying us, and we only found out because someone else showed up on our wedding day. Only after multiple emails did Mindy Arndt from Yours Truly email us back to say they apparently made every effort to get a 2nd photographer to the wedding and to answer the phone, but they failed to do both. Yours Truly informed us that they would not provide any refund because they believe that their contract stipulates they “may” provide the services you ordered, meaning they do not feel an obligation to provide them from a legal standpoint. Please understand this critical aspect of my communication with Yours Truly: the owners Paul and Amy Bolton believe they do not need to fulfill their contractual obligations to you. Here is the exact quote Mindy emailed me from the contract: "a substitute photographer or videographer of equal qualifications may be dispatched by Yours Truly Media to fulfill the obligations of photography and/or videography herein contracted.” After this extremely stressful ordeal, I found multiple web articles about their recent history of refusing to pay their photographers and videographers, and a dedicated website created by vendors who are still waiting to receive hundreds of thousands of unpaid wages from Yours Truly. Somehow, they still have 5 stars on most wedding vendor sites, so they seem to be experts in burying negative reviews. I highly encourage you to do some digging before booking with them. Please save yourself the heartbreak of having your wedding day ruined by this uncaring organization.
Brides Beware!
We had an absolutely horrible experience working with Yours Truly Media for our wedding in Cape Cod, MA. The long and the short of it is that we paid for a package with two photographers and only had one. YTM has been completely bullish and outright refused to give us ANY money back. If you want to receive photos, you will get them. If you want to have a smooth process with transparent customer service and day of personnel you agreed upon, then you probably should look elsewhere A local photographer had been assigned to our wedding and I had seen her portfolio and corresponded with her over email. I felt good about it. The day of our wedding a random man shows up at the house saying he is the photographer now and our previously assigned one is not coming. My friends call the photographer who tell them she has been fired! Next they call the owner of the company who is listed as the emergency contact number, he assures us that the second photographer is on the way. They never show up. We only had one photographer, who so obviously never received the notes from the “project manager” because he started taking random photos of things I explicitly said I did not want. We lost 50% of photos we could have received from a second camera, and that is something we can never get back. If YTM had taken any responsibility I would have been more forgiving. There was zero communication, which resulted in an extremely disorienting and confusing start to our wedding. The trouble with YTM is that they are a national company. You sort of feel like you’re talking to AI, and can never really get ahold of anyone. It could not have been more obvious that we slipped through the cracks and were forgotten about! Never have I experienced worse costumer experience in my entire life. They couldn’t care less about our negative experience and have remained firm in their position that we paid for 400-500 photos and that is what we got. To avoid confusion, frustration, disrespect and loss of money, avoid Yours Truly Media at all costs.
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