A Frame Forward Photography

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Future brides and grooms - please read our experience with Jackson before hiring him. I don’t like to leave bad reviews, but I want future couples to be informed about our experience. We were extremely dissatisfied with our engagement pictures that we decided to fire him a month before the wedding. Out of the 66 pictures we received, we liked maybe 6. Ultimately, we didn’t want to like less than 40 pictures from our wedding day over 10 hours of coverage, and we didn’t want to hate looking back at our wedding day. We also had delivery issues with Jackson. We took the engagement pictures on Monday, 5/13 and never heard back from him for the next 3 weeks, so I reached out on Tuesday 6/4. He said he hoped to finish them by Sunday evening. On Monday 6/10 at 1:13 AM, he emailed us stating that he needs another day to wrap up the rest of our images. On Tuesday 6/11 at 12:59 AM, we finally got them back. We wanted these pictures because we had a short engagement and I wanted to send out invites ASAP for our September wedding. In the end, it didn’t matter because we didn’t feel good about using any of them for our invitation. Knowing we might have issues with delivery time, later on I asked during a call if he can provide any wedding day sneak peek picture. I thought it was a fair question because they’re common and standard in the industry, but I was taken aback when he immediately asked “do you just need them for posting”? Truthfully, we fired Jackson because we lost trust in him and didn’t want him on our wedding day anymore. In hindsight, the amount of pictures delivered for the amount of money charged was a big red flag. I'm genuinely shocked by the positive reviews I read before signing the contract. Please consider looking elsewhere to find your photographer - you might save money and receive more and better-quality photos with more coverage hours and faster delivery time.