Three Roots Floral Design

Hi Sarah, The team and I want to extend a huge "Thank You" for allowing us to help create floral designs for you and Austin. There are a few concerning notes here that I believe need context. Adverse Weather: Rain and heat plans are the responsibility of the party planning the event. I apologize for not asking about this sooner. The goal was to understand what the plan you two had made in case of adverse weather. Cake Flowers: The contract had a 06.01 deadline for any flower additions; cake flowers were requested on 06.15. Given the additional planning necessary to source food-grade flowers, the less-than-week deadline to order them was not enough. This was expressed to both parties. - Boutonnieres: The personal flowers were handed off at the designated time. I did place Austin's boutonniere on his suit. After handing off your bouquet, I visited the ceremony space to install your flowers. Inside the venue were three additional team members, all in identifying clothing, who would've happily helped with boutonnieres and corsages if asked. Decor Counts: Weddings often do not have final decor counts until the last 6 - 4 weeks before the wedding. Moving factors such as guest and table count and last-minute details often get finalized in those weeks leading up to the wedding. I apologize if that was not well communicated. Again, we appreciate the thoughtful and constructive feedback and will use it to continue enhancing our client experience. - Shannon E.B.