FAQs

Question

What is the attire?

Answer

The Attire is Semi-Formal Ladies: Dress with heels Gentlemen: Suit no tie or Slacks with a button down/polo

Question

Are children invited ?

Answer

Unfortunately, we cannot accommodate children at this time as our wedding will be adults only - with the exception of immediate family. We genuinely hope you can join us to enjoy our wedding weekend ! All invitations were addressed accordingly

Question

Can I bring a guest?

Answer

Unfortunately, our guest count is limited due to a number of factors. All invitations were addressed accordingly.

Question

Is the Hotel all-inclusive ?

Answer

Yes, the Xcaret hotel is an all-inclusive resort ! This means your food; drinks & the parks/activities are all included during your entire stay. Also, the water in this resort is completely filtered and is safe to drink !

Question

WHEN SHOULD I BOOK THE HOTEL BY ?

Answer

Tuesday, October 8th, 2024 is the deadline to get an available room in the room block but we are asking everyone to reserve their room as soon as possible. Any reservations requested after that date have to be requested with the resort. A payment equal to 50% of your room total is all you need to reserve your room. Full payment of your trip is due by Tuesday, January 21st, 2025. Additional payments towards your balance can be made at any time Plese visit our "Travel" tab for booking details or copy and paste the below link https://www.yellowumbrellaevents.com/events/veronica-and-richard/

Question

Can I book directly from the hotel's website?

Answer

No, Please only book directly through our "travel" tab or you can copy and paste the below link to your web browser to book. We have a block of rooms reserved at a discounted price for all our guest, but it must be booked through our coordinator. https://www.yellowumbrellaevents.com/events/veronica-and-richard/

Question

Can You Stay Longer than the weekend

Answer

Yes ! When you book your room on our coordinators website you have the option to choose the dates you would like to book. You can come earlier or leave later but there is a 3 night minimum in order to book.

Question

Are flights Included with the hotel?

Answer

You are responsible for booking your own flights, but we still need your flight info by Monday‎, February 17th‎, ‎2025 to give to Hotel Xcaret's transportation company. You will fly into Cancun International Airport (CUN). This is where the transportation company will pick you up. fill out this form once your flight is booked : https://www.yellowumbrellaevents.com/flight-info/

Question

Hotel Traveling Questions

Answer

Should you have any questions related to traveling, please contact Monica. She is your dedicated reservation specialist for this trip. You can reach her by email at monica@yellowumbrellaevents.com or call 512-955-1320.

Question

PASSPORTS

Answer

Don't forget your Passports! Please be sure to check your passport expiration date as some countries will not let you enter if your passport expires within 3-6 months. If you do not have a Passport, please apply for one as soon as possible as it can take up to 4 months for processing. Visit the below site for more details : https://travel.state.gov/content/travel/en/passports.html/

Question

RSVP

Answer

Please RSVP "Yes" or "No" as soon as possible so that we know if you will be attending. Please note RSVP does not mean you have booked your room. Please visit our "Travel" section for booking details

Question

What should I do if I can’t make it?

Answer

You will be missed ! If you cannot make our wedding we completly understand ! Please let us know as soon as possible and RSVP "No"

Question

Any other questions ?

Answer

If you have any other questions please reach out to Veronica & Richard