Loading
Loading
Loading
Loading
Loading
Loading
April 6, 2024
Montego Bay, Jamaica

Tiffany & Ryan

    Home
    FAQs

FAQs

Question

I have questions about booking a room. Who do I contact?

Answer

Please contact Janine Salmon, our Sandals Bridal Concierge. Please reference our wedding reservation (24597689053). jsalmon@uvltd.com 1-877-SANDALS ext 3724

Question

I booked my room! Now what?

Answer

We can't wait to celebrate with you! Please let Tiffany or Ryan know so we can be sure to include you in all the coming updates!

Question

I am not sure if I can attend. Should I book now?

Answer

Yes! You only have to make a deposit at the time of booking, and the full payment is not due until February 2024. You can reserve your room at your resort choice. From the Sandals website in September 2022: FREE ROOM CANCELLATION You can hold the room category you want when you book your Sandals Vacation at least 45 days prior to your departure. If your booking qualifies, you will be given an option to "hold" your room reservation for only US$98.00 per room. If you select the hold payment option of US$98.00, the credit card used for the deposit will be charged an additional US$302.00 within 21 days of your bookings (Total Deposit US$400.00).

Question

Do I need an up-to-date COVID vaccine/booster/test to travel to Jamaica?

Answer

In September 2022, there were no COVID requirements.

Question

Do I need a passport to go to the Sandals resort?

Answer

Yes! You have plenty of time to make sure your passport is ready to go if you start now!

For all the days along the way
About ZolaGuest FAQsOrder statussupport@zola.com1 (408) 657-ZOLA
Start your wedding website© 2025 Zola, Inc. All rights reserved. Accessibility / Privacy / Terms