FAQs

Question

What is the Cancellation Policy?

Answer

- If cancellation is received 21 days or before your arrival, the initial deposit will be refunded. - Cancellation made from 20 days to 0 days prior to your arrival will be charged 1 night - If you fail to arrive on the confirmed date (no show) your full stay as confirmed will be charged. - Late arrivals and early departures will be charged for your confirmed stay. - Should you purchase a room+flight package, Pueblo Bonito is NOT responsible for the airline policies cancellations. Please note full prepayment may be required when using this option to reserve.

Question

What is included in the Guest Room Rate?

Answer

- Hotel Accommodations in selected room category - Breakfast, Lunch and Dinner at any on-site restaurants - Alcoholic and non-alcoholic drinks served at restaurants and bars - Hotel Theme Nights - All Inclusive privileges are valid at any sister properties: Pueblo Bonito Sunset, Pueblo Bonito Rose, and Pueblo Bonito Los Cabos - Access to swimmable private beach at Pueblo Bonito Rose & Los Cabos - Complimentary shuttle between sister resorts and Quivira Golf Club - 24-hour Suite Service - All Federal and Hotel Local taxes - All gratuities are included

Question

Are flights included in the price?

Answer

There is an option to book hotel & air together when using our discount code & link. Please note that full prepayment may be required when using this option to reserve.

Question

If I book my flight through the travel agent can I use points?

Answer

While the Travel Luxe team cannot book the flights for you with points, they can assist with helping find the best flights for you. Please email stewartwedding@traveluxeofficial.com for assistance or additional questions.

Question

What airport do I fly in to?

Answer

San Jose del Cabo International Airport - SJD

Question

Who can help me set up transportation to & from the airport?

Answer

Emily & her team from Traveluxe Official will be setting up private transportation for all guests. Please email stewartwedding@traveluxeofficial.com to secure airport transfers.

Question

Are there any group discount codes?

Answer

All wedding guests will receive 20% off on Spa Services, 20% off on Tee Times at the Quivira Golf Course & 25% on all other Resort Activities. This will be booked through your concierge when you arrive at the resort.

Question

Can I call to make my reservation?

Answer

If you would like to call to make your reservation, the reservation office is open from 10AM-6PM (PST) and can be reached at 1-844-530-0518.