FAQs
Question
Who do I contact if I have any questions regarding booking?
Answer
Please contact Barbara Vong for any booking related questions. Contact listed under "Travel".
Question
Can I bring my kids and are they invited to the ceremony?
Answer
We decided to handle this on a person to person basis. Please reach out to us and we can discuss further. We need to verify with our wedding planner, price for children plus babysitting options.
Question
Do I have to stay at the resort?
Answer
No. You are welcome to stay wherever you and your guest feel the most comfortable. We know times are hard, and people need options. We are very flexile with that.
Question
Do I need a passport?
Answer
Yes. Everyone needs a passport to attend the wedding, including children. Mexico to USA requires passports.
Question
Do I need a covid test or vaccine?
Answer
NO! Mexico and USA does not require a covid test or vaccine card to return back to the states.
Question
Do I need to bring a present with me?
Answer
Absolutely not. We prefer (if you want to give a gift) to just send them to our home. Please do not bring anything extra with you.
Question
Whats the weather?
Answer
September in Cancun can be unpredictable. We are hoping for clear skies, but it is rainy season. Please pack one light rain coat just in case, but it should be around 75 and humid while we are there.
Question
I have a question not listed...
Answer
Always feel free to reach out to Sean or I at any time with any questions or concerns. We will try our best to help answer anything we can!
Question
Do they have child care?
Answer
YES. Generations has a kids club for children 4-12 years old. Please copy link to see all amenities for children of all ages: https://www.karismahotels.com/generations-riviera-maya-resort/experience/for-kids
Question
Is food and alcohol included?
Answer
YES! all inclusive in this gourmet driven resort.
Question
What is there to do at the resort?
Answer
Aqua gym Basketball Cocktail class Darts Eco tour Kayak tour Ping pong Soccer Spanish lessons Stretching Tennis clinic Towel decoration Water polo 5k Run
Question
Can I leave the resort?
Answer
YES! there are a lot of activities you can book with the hotel ( or not) that will take you all over beautiful Mexico for exploring!
Question
My friend wants to come-can they?
Answer
Please reach out to us and we can discuss further! We would love everyone to have the best time, and know this can also be a vacation for some. We are more than happy to have people bring their friends, but please be aware that they just would not be able to attend the wedding functions.