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Samantha & Shane

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    FAQs

FAQs

Question

What is the deadline for the room block?

Answer

Full payment is due by 2/18 and the 50% deposit is due by 11/12 If you have any questions or concerns about your reservation, please contact our Travel Agent, Mia, at mia@yellowumbrellaevents.com or (512) 955-1320.

Question

Is transportation to and from the airport included?

Answer

No, roundtrip transportation from the airport will be an additional fee. Transportation from the airport to the resort can be booked through Canada Transfers at https://www.canadatransfers.com.

Question

Is transportation to and from the wedding venue included?

Answer

Yes! Roundtrip transportation will be provided from Secrets Akumal Riviera Maya Resort to the wedding venue.

Question

Is there a wedding registry?

Answer

Yes! For those who have reached out to us asking where we are registered, please visit https://www.amazon.com/wedding/registry/UUO5P3GVKZI4.

Question

What dates will the bride and groom be at the resort?

Answer

Wednesday, May 14th to Monday, May 19th.

Question

Do I need a passport?

Answer

Yes! If you have a passport already, make sure it is still valid. To renew your passport, visit https://travel.state.gov/content/travel/en/passports/have-passport.html. If you need a passport, visit https://travel.state.gov/content/travel/en/passports/need-passport.html. Please plan ahead as processing times can take up to 6-8 weeks or longer.

Question

When do I need to RSVP by?

Answer

Please RSVP by 11/12.

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