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Phillip & Natasha

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    FAQs

FAQs

Question

Are kids welcome to the wedding?

Answer

Short Answer...No. While we love your little ones, our wedding is going to be an adults-only event so that everyone can relax and enjoy the evening. Only the kids that are in the wedding party are invited to the ceremony and reception. We appreciate you making arrangements ahead of time so you can celebrate with us.

Question

Are kids welcome to the resort?

Answer

Yes! Finest Playa Mujeres is an all-inclusive, kid-friendly resort. You are more than welcome to bring your kids on the trip. Please note that only kids in the wedding party can attend the wedding and reception. Finest Playa Mujeres does offer daycare options, including an in-room nanny that you can schedule at your convenience.

Question

Do I have to stay at the Finest Resort?

Answer

We ask that all guests book accommodations to stay at the resort.

Question

What is the amount of the incidental charge?

Answer

At the time of check-in, the resort's incidental charge will be $600. This charge will remain on your card throughout the duration of the trip. For this reason, we HIGHLY encourage that you book your hotel room on a credit card instead of a debit card.

Question

When should I arrive at the resort?

Answer

The earliest date you can arrive at the resort is Tuesday, February 27, 2024. Natasha and Phillip will be staying at the resort from Tuesday, February 27, 2024 until Wednesday, March 6, 2024. Most guests stay 3-4 nights. We will be hosting an optional Welcome Party on Saturday, March 2, 2024. As a reminder, the Wedding is on Monday, March 4th, 2024.

Question

I'm trying to book a room, but the website won't let me. It is stating that a 5-night minimum is required. What is happening? How can I fix this?

Answer

For certain time periods, the resort requires a minimum of a 5-night stay. If you are unable to stay the 5-nights, you can simply book the room for 5-nights online (remember it is only $1 to reserve your room), wait 24 hours then call the resort directly (1-866-211-6223) to adjust your booking to your desired amount of nights you would like to stay. Ensure you provide them with the promo code. As a reminder, the promo code is: NPWMAR24FPM.

Question

When should I book my room?

Answer

You should book your room as soon as possible. This is not a room block and once rooms are gone, they are gone. You have until December 1, 2023 to book your room using the promotional code provided. As a reminder, the promotional code is as follows: NPWMAR24FPM.

Question

What is the dress code for the wedding?

Answer

We ask that all guest dress in beach semi-formal. Please do not wear white or anything close to white as this is reserved for the bride.

Question

Is the ceremony unplugged?

Answer

Yes! We ask that you please put your devices away for the ceremony as it will be professionally captured. After the ceremony please take as many pictures as you want!

Question

What will the weather be like?

Answer

The average weather for Cancun in early March is between 70-84 degrees.

Question

Which airport should I fly into?

Answer

You should fly into Cancun International Airport (CUN)! It is a 25-minute drive from the resort. Note that flights need to be booked separately from the rooms. Our travel agency, Liz Moore Destination Weddings, is available for assistance with booking flights if you would like; however, there is no discount available through them.

Question

Isn't Mexico dangerous?

Answer

Cancun is generally safe, especially in resorts and tourist areas. For an added level of safety, we have chosen Finest Playa Mujeres because it is a gated community with lots of security so you will be perfectly safe on and around the resort property. Unless you choose to, there will not be a need for you to leave the resort for any wedding events.

Question

What if I have a dietary restriction?

Answer

For all wedding events, please let us know of any dietary restrictions in your RSVP and we will pass that information on to the resort. For all other events, including time spent on your own at the resort, please be sure to let the service staff know of any dietary restrictions. They will be more than happy to accommodate your needs.

Question

What does Finest Club and Excellence Club mean?

Answer

Finest Club and Excellence Club are upgraded room categories at Finest. If you book a club level room you will have access to a private bar, pool area, restaurant and 24 hour concierge service, the best ocean views on the property, and more. Many people love the upgrades that come with these rooms; however, they are not necessary to have a great trip. The difference between Excellence Club and Finest Club is that Excellence Club is for ADULTS ONLY (18+).

Question

What are all the steps I need to take to attend your wedding?

Answer

1. Book your room by following the instructions provided on the "Travel" tab. 2. Complete the RSVP form provided on the "RSVP" tab. 3. Book your flights from your departure location to Cancun International Airport (CUN). 4. If you are staying a minimum of 3-nights, schedule your free transport to/from the airport via the resort. More information can be found on the "Travel" tab. We ask that you complete all these steps by December 1, 2023.

Question

What should I do if I cannot attend your wedding?

Answer

While we would love to celebrate with you, we completely understand that life happens. If you are unable to attend, we ask that you use the "RSVP" tab to officially decline the invitation to the wedding by December 1, 2023. This will ensure we are able to get an accurate guest count.

Question

Who can we contact with questions?

Answer

If you have any questions, please feel free to contact us at Pnwilson2023@gmail.com. We will do our best to respond to all questions as soon as possible.

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