FAQs

Question

Do I need a passport?

Answer

YES! The Dominican Republic is an international destination which means that wedding guests will need to have passports in order to attend. As a general rule, please ensure your passport is valid for another six months before you depart for international travel.

Question

When should I arrive?

Answer

The wedding will be held on Friday April 5th at 6pm! Please make sure your flight provides you with enough time to make it to the resort in time.

Question

What are the reservation and cancellation policies?

Answer

Attendees will be charged a $200 per room deposit of the total stay at the time of booking. Only one credit card will be accepted as payment for each reservation. Final payment is due 60 days prior to arrival and will be charged on the credit card used at the time of booking. For cancellations received 90 to 61 days prior to arrival, the deposit is non-refundable For cancellations received received 60 to 31 days prior to arrival, 50% of the total room revenue will be assessed For cancellations received within 30 days of travel, 100% of the total room revenue will be assessed for cancellations i.e. the booking will be non-refundable

Question

What is included in my stay?

Answer

Hard Hotel & Casino Rock Punta Cana is an inclusive resort so the room rate includes the following: King bed or 2 double beds room (room type subject to availability), all meals and drinks at the hotel including alcoholic beverages (excludes food and beverage in the casino), all hotel taxes and gratuities, 24-hour room service and wireless internet

Question

What are the check-in / check-out times?

Answer

Check-In: 3 PM (Local Time) Check-Out: 12 PM (Local Time)

Question

What form of payment does the hotel accept?

Answer

The hotel accepts American Express, MasterCard and Visa credit cards as well as travelers’ checks and cash