FAQs

Question

Do you need a passport?

Answer

Yes! A valid U.S. passport is required. For assistance with getting a new passport, or renewing, go to https://travel.state.gov/content/travel/en/passports.html This process takes a few weeks so make sure to do this early!

Question

So, this resort is "all-inclusive", what's included?

Answer

All meals, Anytime Snacks, and Fine Dining, Scuba diving (if certified)**, Golf in Jamaica, Waterpark, Water Sports (Sailing, Water Skiing, Wind Surfing, Snorkeling, Kayaking, Paddle board, Hobie Cats, Aqua Trikes, etc.) Land sports (Basketball, Lawn chess, Croquet, Day & Night Tennis, Board games, Pool Tables, Shuffleboard, Billards, Table Tennis, Fitness Center, etc.) Luxurious accommodations, Wi-Fi at in all public areas and all room categories. Kids Camp with Certified nannies, Airport transfers, Premium Spirits, Stocked bars in every room, Day and Night Entertainment, All tips, gratuities and hotel taxes (**Certification card and dive log required)

Question

When is check in/check out?

Answer

Check-in is at 3:00PM. If you arrive prior to check-in, our helpful staff will safely secure your luggage and inform you when your room is ready. While waiting, you can freely enjoy the property's amenities, as your all-inclusive vacation has already begun! Check-out is at 11:00AM, so if your flight departs later, you can easily secure your luggage with us and still enjoy the amenities, like grabbing a bite to eat or sitting by the sea while you wait.

Question

How will we get from the airport to the resort?

Answer

Your all-inclusive package includes roundtrip airport transfers and arrangements are made by Beaches - no action on your part is required. Immediately outside of customs at the airport, you will find a Beaches/Sandals Desk. A representative will lead you to an air-conditioned shuttle bus that will take you to the resort. To ensure your resort transfer is available at the time of your arrival, please provide your flight information by completing the online check-in form at https://checkin.sandals.com.