FAQs
Question
Will guests get an invite in the mail?
Answer
We are sending the save the dates and invites to our guests electronically via email. Nothing will be mailed. Please RSVP by 9/20 on this website.
Question
When should I RSVP by?
Answer
September 20, 2021. Guests can RSVP on this website by clicking on the RSVP tab. Guests should also contact the travel agency to put a deposit on a room by September 20, 2021.
Question
What about COVID?
Answer
We are following the resort mandates closely, and currently everything is proceeding as normal. Here is a link of the peace of mind protocols for the resort: https://www.karismahotels.com/peace-of-mind. They are operating at a limited capacity, 50-70%; and also have masks mandated in public inside areas. You need a negative COVID test to get back into the U.S. The resort offers on-site covid-19 testing for guests at a reduced rate ($25.00). They will set this up for you a day before you leave, and make it very easy. You then provide these results at the airport. If a guest’s test results are positive, quarantine accommodations will be provided at a 50% discount from current rates at time of travel. Arrangements and payment can be made directly on-site at the resorts. This rate will be extended until a doctor certifies clearance for travel with a negative test result, for a maximum stay not to exceed 14- nights.
Question
What if I don't use your travel agent?
Answer
Guests can make their own reservations, but the travel agency is no cost. The agency will price match, so you are guaranteed to get the lowest price. On top of that will you also get the the wedding group discount (8%). To get started with the agency, fill out the Destination Wedding Rates Form here and they will be in touch with you: https://www.vacationsbyvip.com/client-pages/hart-smith/
Question
What’s included in the all-inclusive price?
Answer
The room, unlimited food, alcohol and non-alcoholic beverages, tips and your transport from the airport to the resort. There are also daily free activities (aside from lounging by the pool or ocean) and free non-motorized sports.
Question
Are kids welcome?
Answer
This is an adults-only resort, only 18+ allowed on-site.
Question
Do I need a passport?
Answer
Yes! Passports are required for entering Mexico and returning back to the United States. Please ensure your passport is not expired.
Question
When should I fly in or out?
Answer
Our wedding is on Friday, February 4th at 5pm. It is recommended that guests arrive a day or two before. When you leave is completely up to you - stay 3 nights, stay 5 nights, stay 10 nights!
Question
When do I need to pay off my room by?
Answer
If guests are using the travel agency's payment plan option, the room must be paid in full by October 20, 2021. Once your initial deposit is received, all future credit card payments may be made online: https://www.vacationsbyvip.com/payment/
Question
When should I book my flight?
Answer
When you book is completely up to you. Guests can book their flight through the travel agency as well. If you don’t book your flight through the agency, you’ll just need to let them know what flights you’re taking so they can arrange your transportation from the airport to the resort.
Question
Is there transportation to the ceremony?
Answer
Our ceremony and reception are on the resort grounds. If you do stay at another resort, you will have to take a shuttle. Most resorts offer them at little or no cost. Just let us know so we can get you a day pass to our resort and help coordinate.
Question
Are there any other events around the wedding?
Answer
There will be a welcome party on Thursday evening before the wedding and a Brunch on Saturday. More information to come.
Question
Is there a dress code at the wedding?
Answer
Beach-casual, shoes-optional.
Question
What should I pack?
Answer
Easy summer and beach clothes, lots of bathing suits, flip flops and night time shoes for the restaurants, lots of sunscreen, aloe, sunglasses, and most importantly a reusable cold cup (think Yeti or similar tumbler).