FAQs

Question

What information will I need when I'm ready to book?

Answer

Booking Process Guests in your group will call Royal Caribbean International at 1-800-465-3595 Option 4. Guests will be required to provide the following information at time of booking: • Name as it appears on travel documents • Citizenship • Age • Gender • Mailing Address • Telephone Number • Email Address • Proper Deposit

Question

What travel documents are required to board a Royal Caribbean cruise?

Answer

Everyone will need to bring an accepted form of Identification to board the ship. Guests who do not bring required documents may be denied boarding. *Copy and Paste the following link to view specific requirements and acceptable forms of Identification: https://www.royalcaribbean.com/plan-a-cruise/travel-documents

Question

What are the Cancellation Charges?

Answer

To avoid charges, a cancellation must be made prior to the final payment date. If a booking was made using the Non-Refundable Deposit Promotional Rate, please refer to the individual booking invoice for deposit restrictions. The schedule below outlines the current cancelation fee guidelines. Guests of Royal Caribbean International are strongly recommended to purchase Travel Protection. For further information, please call one of the Group Vacation Specialist at (800) 465-3595 Option 4 or visit them online at www.royalcaribbean.com Days Prior to Sailing Penalties (per person) Taxes & fees are excluded from penalties. 90 + No Charges 89 - 75 Days 25% of Total Fare 74 – 61 Days 50% of Total Fare 60- 31 Days 75% of Total Fare * Non-Refundable Deposit Promotional Rate: please refer to the individual booking invoice.

Question

Do I need a passport to cruise?

Answer

A passport is recommended but is NOT required. The passport must be valid for six months after the day your cruise ends. The name on your passport should match the name on your reservation.

Question

What Identification does a child need to cruise?

Answer

Copy and paste the following link for clarification: https://www.royalcaribbean.com/faq/questions/what-identification-does-a-child-need

Question

What should I do before the cruise?

Answer

Here are some things you need to know about those moments just before you hop onboard. For the first day of your cruise, pack a small carry-on bag with your travel documents, a change of clothes, bathing suit, workout clothes and any medications you may need. That way you don't have to wait for your checked bags to arrive in your stateroom to start having fun. If you've never been to the departure port before, you can find and print directions here. We highly recommend that you take advantage of our Check-in which is available up to 72 hours prior to your sailing. This way, you can have the smoothest pier check-in and boarding. Log in to your Cruise Planner on our website prior to your sailing to book Shore Excursions, Dining reservations, and even entertainment on select sailings. This way you can spend your first day onboard exploring. Royal Caribbean International requires guests to be checked in no later than 60 minutes, sometimes 90 minutes, prior to the scheduled sailing time*. Guests arriving late will not be permitted to sail. Your luggage tags will be included in your Guest Ticket Booklet. Please print as many copies as you need to make sure all your bags have their own luggage tag. This will help us easily identify your bags and have them delivered to your room while you explore the ship.

Question

Where is the departure port?

Answer

Port Everglades 1850 Eller Drive Fort Lauderdale, Florida 33316 *Copy and paste the following link for directions to the port: https://www.royalcaribbean.com/faq/questions/driving-directions-port-fort-lauderdale-everglades-florida

Question

How do I get Luggage Tags?

Answer

The Royal guest document (eDocs - electronic document) we issue includes a bag tag specific to the guest ship, sailing date, stateroom and deck number. The bag tag also provides information on how it should be used. In addition, generic bag tags are available at the pier on the day of boarding.

Question

How much luggage can I bring on board?

Answer

Each guest is permitted to carry a reasonable amount of personal property (including luggage) aboard the vessel; however, for your comfort and convenience, it is recommended that you limit the number of pieces you take. Each guest has the option to carry their luggage on board or check-in luggage prior to boarding. It is recommended that guests personally carry any boarding documentation such as passports, visas, citizenship documents and family legal documents plus all medications. To minimize the potential for diversion or loss of medications, we advise that all medications remain in their original, labeled prescription containers. It is also advisable to pack at least three days of extra medication in the event of an unexpected change in the itinerary of the voyage. It is also a good idea for guests to pack a small carry-on bag with a change of clothes, and bathing suit. That way they don't have to wait for their checked bags to arrive in their stateroom.

Question

What are gratuities?

Answer

Cruise gratuities are the tips that each passenger have the option to pay during the trip. These are usually calculated on a per person/per day (or night) basis by the cruise lines. Gratuities are recommended to be prepaid for the group at the rate of $108.00 per person for the entire cruise. This gratuity includes for the stateroom steward, head waiter, waiter and assistant waiter.