FAQs

Question

Are kids welcome?

Answer

*Although we absolutely adore your little ones, the wedding day will be an adult-only event.* The only exceptions are for our nieces and nephews, who are immediate family, and infants who are still nursing. You are however, more than welcome to bring your kids along for the vacation. We simply ask that you be thoughtful of our time as we enjoy our wedding week, which we know you will be. :) Feel free to bring a helper family members along to assist with the kids during your vacation. Additionally, there may be babysitting services available on-site, so reach out to the resort directly for more information. **If you might be bringing family with you to help out, be sure to reserve their room for $1 so that you assure room availability, you can cancel always before December 27th! We really appreciate your understanding!

Question

When do Luke and Dani arrive?

Answer

Luke and Dani are checking in February 27th and checking out March 6th. If you plan to stay for a shorter amount of time we recommend you arrive on February 27th or 28th to enjoy the excitement prior to the big day!

Question

When should I RSVP by?

Answer

Sooner the better for us-cut off is currently May 31st.

Question

Is Finest Resort an All inclusive?

Answer

YES! However please remember to bring USD or pesos to tip the amazing staff!

Question

Can I make special dietary requests?

Answer

If you have any dietary restrictions or special requirements, please let us know in advance. Dinner will likely be served buffet style.

Question

When is Check in & Check out?

Answer

Check in time 3pm (15:00 hrs). Check out time is 12pm (12:00 hrs).

Question

How far is the resort from the airport?

Answer

Only 40 minutes from Cancun International Airport

Question

Is there transportation to and from the airport?

Answer

If you have booked your room under our promo code, please contact transfers@seasonstours.com with your flight information, party size of room and reservation number to program your transfer. Transfers will likely be Cadillac SUVs.

Question

IM HAVING TROUBLE BOOKING MY ROOM...

Answer

Please do not hesitate to reach out to Lyssa Marcil, Destination Wedding Specialist Direct: 250-850-7555 lyssa@lizmooreweddings.com