FAQs

Question

What airport do you fly into?

Answer

We plan to fly into the Punta Cana International airport. The resort is approximately 20 minutes from the airport.

Question

The shuttle service:

Answer

We booked an airport shuttle through a company called Nexus. We used them in December and it went very smooth! We booked the service a few days prior to arriving. After going through customs, you will enter a room filled with different transportation stands. Nexus will greet you there. You can book their service on the Lopesan Costa Bavaro Resort App.

Question

The resort app :

Answer

The Lopesan has an app that you can download on your phone. The app is where you can book dinner reservations, order an airport shuttle, request room service, etc. The app has everything you need to know about the resort!

Question

Standard Rooms VS Adult Only VS Unique

Answer

The resort is divided into 3 sections based on your room type. There isn’t a huge difference between each type of room besides some of the additional perks. When we stayed in December, we booked a “Unique” room and have booked Unique for July! Watch this video to understand the difference between the 3: https://youtu.be/6Kx7YN8UN6g?si=qs1XqU3e_0Y86RHs

Question

Airport Departure:

Answer

In December, we flew out of Pittsburgh. In July, we booked our flight out of Cleveland because they have a direct flight to Punta Cana.

Question

The dates we plan to stay:

Answer

We are staying at the resort from July 7th through the 14th.

Question

Our promo code:

Answer

Our promo code for the room is : CASTEELWEDDING When using this code, it gives you an additional 15% off. It also has you wait to pay until you get to the resort. If you would like to pay prior to arrival, I would call the resort ahead of time.

Question

Recommendations:

Answer

- When you arrive at the resort they will give you your room number. Once you receive that number, you will enter it into your Lopesan app. This gives you access to using the app to book reservations. Through our experience and reading reviews, everyone suggests that you book your dinner reservations for your entire stay the day you get there. This is because reservations will fill up quickly! - We suggest bringing lots of one dollar bills. We used them to tip all of our bartenders and servers throughout the week!