FAQs
Question
Do I have to stay at the Finest Playa Mujeres Resort?
Answer
Yes. The resort requires all wedding guests stay a minimum of 3 nights at the resort. So come party with us! Reach out to Melissa directly if you have issues.
Question
What is included at the resort?
Answer
Guests staying at the Finest Playa Mujeres will enjoy 24-hour Infinite Excellence bespoke service, which includes: • Special Welcome Cocktail and cool towel • Full breakfast, lunch, dinner and snacks each day • 11 à la carte, 1 buffet and 1 food truck options for dinner • 3 à la carte lunch options, 1 buffet and 1 snack grill at the beach • Takeaway wood oven pizza • Vegetarian options at all food locations • 16 bars • Unlimited natural fruit juices and soft drinks • Unlimited international premium and domestic alcoholic beverages • 24 hour room service • Pool and beach waiter service • 10 swimming pools (5 heated in winter in the Club areas), with a total of 35,000 sq ft • 14 outdoor hot water Jacuzzis (3 of them in the Club section) • Non-motorized water sports (sailing, sea kayaking, paddle board, snorkeling gear) • Daily activities • Nightly shows • Tennis clinics • Fully equipped fitness center with state-of-the-art equipment • Wedding gazebo & events plaza • Free wireless internet • All taxes and gratuities
Question
Does the resort price include transportation to and from the airport?
Answer
Most of the time-yes! Every new suite-only reservation of minimum 3 nights, made directly with the Finest Playa Mujeres website will receive free round-trip ground transportation from the airport to the hotel, and vice versa. This service is provided by Seasons Tours, a trusted in-house transportation agency, and is for all guests on the reservation arriving and leaving at the same time.
Question
What airport should we fly into?
Answer
Cancun International Airport (CUN). After landing at CUN, the resort is about a 35-45 minute car ride to the resort-depending on traffic.
Question
Is the wedding adults only?
Answer
Yes! Please no wedding guests under 12 years old. If you wish to bring your child along for your vacation that is okay- the resort does welcome kids! However, please plan to bring along someone to help with childcare while we party the night away at the wedding! 🥳
Question
How do I get from the airport to my hotel?
Answer
For all resort guests staying a minimum of 3 nights an airport shuttle will be included to and from the airport. Contact the resort for confirmation of flight arrival and your pickup information.