FAQs
Question
If you have any questions that aren’t on here you can contact my mom, MIL, or me.
Answer
Brooklyn (406)830-7496 Kristy (406)493-4434 Patti (406)544-7337
Question
Should I book through the link on this website ?
Answer
Yes, by booking through the link on this website it allows us to keep track of everyone that is staying at the resort and coming to the wedding. It also has a discounted rate.
Question
Is it all inclusive?
Answer
All food and drinks (yes including alcohol) are included in the price. There are a few extra things at the resort that do cost money but if you go to the Moon Palace Cancun website and go through it, you will find what is included in your link below 👇🏼 https://www.moonpalacecancun.com/offers/holidays-savings?gclid=CjwKCAjwr_CnBhA0EiwAci5sioELQhbYOSq68rl3I7LCuhxfluFtizhw-oxOwKGGBX8IJOgC2NNsPBoCcCsQAvD_BwE&gclsrc=aw.ds
Question
Price per person ?
Answer
When you are booking you will choose how long your stay will be and how many people you are booking for. However many people you are booking for it will show you the total price for everyone, not just the price per person. If you are booking for more than 4 people but 6 or less, it is cheaper to get 2 rooms instead of paying for a 6 person room.
Question
Is there airport transfer?
Answer
When you are booking, at the end of booking it will ask what kind of airport transfer you want. Prices vary depending on what kind of transfer you need.
Question
Will there be a celebration after the ceremony?
Answer
Yes, details TBD.
Question
When can I book my flight?
Answer
Depending on what airline you book through they have different dates. Alaska airlines =330 days before departure Delta airlines = 331 days before departure United airlines = 330 days before departure Allegiances airlines = 6-9 months before departure American Airlines =331 days before departure
Question
Do I have to pay in full?
Answer
Depending on what package you choose when you are booking will answer that. If you choose the “flexible rate” option you pay a deposit for the room and have to pay the rest of the price 30 days before your stay. If you pick the option “ pay in full & save” you have to pay the full amount when booking at a discounted rate.
Question
What if my plans change and I can’t make it ?
Answer
Copied from their website “Our cancellation or modification policy varies according to your type of booking, rate and dates. Generally, during regular seasons and unless your reservation specifies otherwise, you may cancel or modify up until four (4) days prior to the arrival date on your reservation. If they are made within three (3) days or less, this will incur a penalty of a one (1) night stay. For reservations during special seasons such as Easter, Thanksgiving and Christmas, you may cancel or modify up to thirty one (31) days prior to your arrival date. If modifications are made within thirty (30) days or less, this will incur a penalty of a three (3) night stay. Please consult the cancellation or modification policy before completing your booking. Additional restrictions apply to non-refundable bookings.”
Question
Are 17 and younger free?
Answer
17 and under are free! While booking there will be an option for how many guests above 18 and how many guests 17 or younger. Keep in mind you still want to say you are booking for a person under 18 but do know that when your price comes out it will only be for the people 18 and above.