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June 7, 2020
Playa Del Carmen, Mexico
#CoopGotABibb2020

Ashley & Kevin

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    FAQs

FAQs

Question

I am a single guest, what will my cost be?

Answer

If you are a single guest, please make a note on your reservation request. Inquire about a single person room? This will be done by request only and single rooms will be very limited for availability.

Question

I am a single guest right now but I will probably have a travel partner soon, when do I have to decide if I will remain a single guest or include a travel partner?

Answer

March 16th, 2020

Question

Why do I have to arrive by Friday, June 5th?

Answer

Travel and flights are always at the mercy of unpredictable weather and mechanical functions, to ensure your attendance at the ceremony it is requested that you arrive on or before June 5th.

Question

I found a better price online, can I book my resort stay with the online site?

Answer

When rooms for weddings are held on a block for reservation they have special events/features included that the bride and groom have already financially secured for your stay. The bride and groom are expecting a certain amount of guests for these rooms and if they are not filled under their block, they will incur penalties and your attendance at the wedding functions may not be secured.

Question

How can I pay for my reservation?

Answer

Please be prepared with a credit card. If you do not have a credit card, you may use a debit card but you may find that your debit card is denied until you notify your bank of the impending charges. If you do not have a credit or debit card, it is recommended that you purchase a prepaid Visa/Mastercard that you load money onto and keep this card until your trip is complete. In the case of any cancellation or refunds, it is best to use a credit/debit/prepaid card to ensure timely refund requests. Many credit cards also offer additional protections when travel is purchased. Please inquire with your particular credit card company. Near and Far Travel Services will receive your payment information but you will never directly pay Near and Far Travel Services. Near and Far Travel will apply your payments for you at the time and amount that you request. All payments, refunds or cancellations are subject to the terms set by the travel suppliers, not by Near and Far Travel Services.

Question

Can I make multiple payments or must I pay in full at the time of reservation?

Answer

You will need to make a deposit of $100/room on the day you reserve your room.

Question

What is Travel Insurance and why do your recommend it?

Answer

You want to protect yourself and your trip. Different policies cover different aspects. Near and Far Travel offers multiple plans from Allianz and recommends that all guests purchase coverage to ensure your health, belongings, and travel interruptions or airline cancellations. Most health insurance plans do not cover medical services outside of the US. Please check with your individual health coverage provider. If you purchase your travel with a credit card, some credit cards offer extra coverage when it comes to luggage and belongings, please check with your individual credit card company. Air travel often poses challenges with delays and cancellations, without insurance you are at the mercy of the airlines terms and policies.

Question

What kind of documents do I need to make my reservations and travel arrangements?

Answer

You need to have a passport book by the time of your departure. It is recommended that your passport have a minimum of 6 months of validity by your return travel date. Passport cards are not valid for travel to Mexico. If you do not have a passport or need to renew your passport, no problem. At the time of reservation you only need to give the EXACT name and birthdate of the traveler as it appears or will appear on the passport.

Question

What is included in the cost of my stay?

Answer

o Accommodations o Room & Tax o All-inclusive (food/drinks) o Wi-Fi o Non-Motorised Sports o Kids Club o Fitness Center o Beach/Pool o Dine Around o Entertainment o Attendance at wedding functions for Kevin & Ashley

Question

I have a question that is answered here, who do I contact about travel?

Answer

Email ashley@nearandfartravelservices.com

Question

I am ready to begin my travel reservations, what should I do? Fill out these 2 forms:

Answer

Traveler Information form: https://www.emailmeform.com/builder/form/o17bLd69f0198deiHBW7bee Payment Authorization form for the $100/room deposit: https://www.emailmeform.com/builder/form/u3B95cft0cMwVHKL

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