FAQs
Question
When do I need to book the hotel by?
Answer
July 8th is the latest Very Important: Make sure to book through the block with the group code to apply the best available rate and group discount perks.
Question
Do I have to stay at the hotel venue?
Answer
No, though it is required for the majority of attendees to be hotel guests. If you make arrangements to stay elsewhere, make sure to notify the wedding couple so they can arrange resort day passes as needed. Also note that day passes are only available for the day of the wedding, outside visitors are unfortunately not allowed on the premises on other travel days.
Question
Do I have to pay for the hotel at booking?
Answer
No, it takes a card on file but does not charge the card until 30 days before arrival. Cancellations are free up to 45 days before arrival.
Question
Where do I fly into?
Answer
PVR international airport
Question
How do we get to the hotel from the airport?
Answer
You can book transfers through the hotel, however we recommend alternative options for better cost. We used Vallarta Transfers for the preview and loved their service! This can easily be booked in advance, or taxis are available upon arrival. They even have Uber available, this just requires you to walk across the street from the arrivals area at the airport for pickup. If enough people are arriving at the same time, we can help arrange transportation upon request.
Question
What is all inclusive?
Answer
This means the cost of the hotel already includes unlimited food and drinks. Many activities are also included. You could eat 3 breakfasts and 2 lunches/day if your heart desires!
Question
Do they take USD or MXN Pesos?
Answer
Either are accepted in Mexico. We used USD without issue throughout our travels.
Question
Do I need to make reservations for meals at the hotel?
Answer
It is not required, however, for larger groups and if you want to eat at a specific time, making reservations at check-in would be best.
Question
Is this a Kid-friendly wedding?
Answer
Absolutely! We want this to be your family vacation! Children are welcome, just make sure to include them and their ages on your RSVP so we can plan accordingly. Note that Children 3 and under stay and eat for free at the hotel and children 3-13 are discounted for their nightly rate. Children over 13 are charged the same as the adult nightly rate. This hotel is very family-friendly and safe!
Question
Any other questions?
Answer
Call or text the bride or groom! We are happy to help answer any and all questions!