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Helen & Andy

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    FAQs

FAQs

If you have any questions, other than what is listed here, please do not hesitate to reach out to us!
Question

Where is the wedding?

Answer

The Springs Event Venue- Cypress Chateau 12612 Malcomson Rd Houston, TX 77070

Question

When is the wedding?

Answer

Sunday, January 14th, 2024 at 4:30pm.

Question

Why RSVP?

Answer

We have set aside a certain amount of seats for you and your family, so we need to know if this number is accurate for your family! It is important to us to receive an accurate number for caterers and bartenders in order to ensure everyone has the best experience possible!

Question

What if I have a dietary restriction/food allergy?

Answer

When you RSVP, there will be a place to input any food allergies or dietary restrictions. This is important so that we may inform our caterer to ensure everyone's safety!

Question

When do I need to RSVP by?

Answer

December 14th, 2023! Please use the QR code listed on the wedding invitation, or text Helen Berns.

Question

What if I can't make it?

Answer

Your presence will surely be missed. Please RSVP "Decline," or notify Helen at the phone number listed on the invitation.

Question

Is it okay to take pictures with our phones and cameras during the wedding?

Answer

We love photos! We do ask that you refrain from taking photos during the ceremony, since we do have a photographer. Formal pictures will be taken immediately following the ceremony. For the rest of the wedding, we encourage guests to take and post all the photos they desire! We also will have a photo booth for printed photos as well!

Question

What time is the ceremony?

Answer

The ceremony will begin at 4:30pm. Doors will shut around 4:20pm, in order to not disturb vows, until after the ceremony is completed. Guests may begin arriving at 4:00pm.

Question

Are kids allowed?

Answer

Yes! Your invitation will specify how many seats, kids and adults included, will be reserved in your honor. Kids will have kid meals prepared for them as well!

Question

Where do I park?

Answer

There is parking onsite!

Question

What should I wear?

Answer

Formal & semi-formal attire.

Question

Can I wear white, ivory, or cream color attire?

Answer

No, please let the bride have her day.

Question

Will there be an Open Bar?

Answer

Yes! Drinks are on us and the hangover is on you!

Question

Is there a gifts registry?

Answer

There’s nothing better than dancing the night away with you. Don’t feel any pressure to bring a gift. If you'd like to give a gift, we'd be overjoyed with anything you contribute! If you would like to give a gift, gifts may be shipped to: 3822 Pineleaf Drive, Houston TX 77068.

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