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Aidan & George

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    FAQs

FAQs

If you have any questions please contact Aidan at 720-289-5755 or George at 720-768-4609.
Question

When should I arrive to Italy?

Answer

Your presence is requested at Castello Di Ristonchi from Friday, September 6th, 2024 at 4pm through Monday, September 9th, 2024 at 11am. Aidan and George will be arriving in Florence a few days before the celebrations begin to adjust to the time change. If you arrive early to Florence, we’d love to see you and will happily suggest some must-see sights and experiences.

Question

Do I need a European VISA?

Answer

*UPDATE* The ETIAS travel visa requirement has been postponed until 2025.

Question

How will we get to and from the villa?

Answer

Getting to and from the villa will be difficult for any guests without a rental car (Taxi and Uber are not reliable and can be expensive). If you would like additional flexibility and choose to rent a car upon your arrival in Italy, ample parking at the villa is available. For those who will not be renting cars, we have booked a shuttle service to and from the villa for all guests. The shuttle will be picking up all guests from Santa Maria Novella Train Station in Central Florence on Friday, September 6th at 3:00 pm. Please plan on arriving at the train station a few minutes early to give yourself time to locate the shuttles. Address: Firenze Santa Maria Novella Piazza della Stazione, 50123 Firenze FI, Italy Pickup location at train station: PIAZZALE MONTELUNGO Shuttle services will also be available for our departure on Monday, September 9th at 11:00 am from Castello di Ristonchi back to Santa Maria Novella train station. Please call or text Claudia (#: 331-636-4356) if you are unable to locate the shuttle upon arrival at the train station.

Question

What should I pack?

Answer

- Passport (IMPORTANT NOTE: Ensure it will not be expiring within 6 months of your travel date or you will not be able to depart the US) - EU adapters and converters - Ceremony attire - Sunscreen - Hand washing laundry detergent if doing laundry - Clothing and footwear for the weekend - Euros and credit cards

Question

Do I have a plus one / are kids allowed?

Answer

Due to the intimate nature of our wedding, the name(s) on your invite envelope are the only guests who are included. We kindly request that nobody under the age of 18 is in attendance unless otherwise specified. If you have any questions, please reach out to Aidan or George.

Question

What is the weather like?

Answer

September weather in this region of Italy typically ranges from lows in the 60s and highs in the 80s. Please pack accordingly as evenings could be cool.

Question

Is Ristonchi a 5 star hotel?

Answer

The castle is over 1000 years old and you can expect a unique, cozy, and charming stay. The furnishings are typical Tuscan style, and some bathrooms are small and quirky, but that's the fun of staying in an old castle. Typical hotel amenities such as hair dryers and air conditioning are not included.

Question

How will rooms be assigned?

Answer

The towers at Ristonchi consist of many unique apartments and studios. Aidan and George will do their best to place family and friends in apartments with one another. Most apartments that accommodate a higher number of guests have individual rooms, beds, and bathrooms, but share a common living space.

Question

Will there be housekeeping on site?

Answer

Ristonchi is not a standard hotel, so there will not be daily room cleanings. All basics will be provided such as clean sheets, towels, pillows, blankets, toilet paper, soap and shampoo.

Question

Is there laundry onsite?

Answer

There are no laundry facilities onsite, please pack accordingly. We will set up an ironing station for anyone needing to iron their clothes during their stay.

Question

Will there be air conditioning?

Answer

There is heating, but no air conditioning. Most places in Europe don't use air conditioning as a way to conserve energy. The thick stone walls and fresh mountain breeze should keep you comfortable, or a dip in the fresh spring water pool will definitely do the trick!

Question

Will there be Wi-Fi accessibility?

Answer

Many areas of the castle will not have access to Wi-Fi. If you anticipate needing internet or communication services while abroad, please plan accordingly and contact your phone carriers for information on the international phone plans that they offer.

Question

Will there be extra snacks and alcohol available for purchase if needed?

Answer

Food and drinks are available for purchase from the shop at Ristonchi. These charges will be added to your room bill and must be paid by you personally when checking out.

Question

Will there be options available for different dietary restrictions?

Answer

Yes, we will have options available for those with dietary restrictions. Please submit any dietary restrictions through the questions included on the RSVP tab so that we are able to accommodate all needs. If we do not receive this information ahead of time, your meals will be prepared as normal.

Question

Is the tap water safe to drink at Ristonchi?

Answer

Ristonchi tap water is fresh spring water. Feel free to bring a refillable bottle to reduce plastic waste during your stay.

Question

when is guest check-out?

Answer

Guest check-out is strictly enforced and will take place at 11am on Monday, September 9th, 2024. If you purchased any additional food and drink from the shop at Ristonchi, those charges will be automatically added to your room and must be paid by you personally upon checking out.

Question

What if I need to cancel?

Answer

We encourage you to purchase international travel insurance when booking your trip. For a minimal cost, in the event of an emergency, the insurance will reimburse you for lodging and flight costs. Unfortunately, last-minute cancellations will be unable to be refunded at the Villa.

Question

Do you have a wedding registry?

Answer

Yes. If you'd like to contribute to our Honeymoon Fund, you can do so by clicking the "Registry" tab. All other gifts have been transferred to our Ciao Before Vows registry here: https://www.zola.com/wedding/ciaobeforevows.

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