Question 1

Will you edit all our pictures?

Accepted Answer

Definitely. All final images will be edited for color, saturation, exposure, and sharpness to ensure they look beautiful.

Question 2

How many pictures will we get?

Accepted Answer

You can expect up to 80 images per hour of photographing. But keep in mind this estimate varies depending on your wedding package, number of guests, venue type, and other factors.

Question 3

Can I make the final payment the day of the wedding?

Accepted Answer

Unfortunately, the remainder payment is due 30 days before the wedding date. We understand the day of the wedding is very busy and want you to enjoy your moment, instead of worrying about paying us on that day.

Question 4

How long will it take to see our pictures?

Accepted Answer

My turnaround time varies by season. Typically, you’ll be able to view your photos online within 8 weeks after your wedding. Within this time, you can also expect high-resolution images for sneak peeks, so you can share the photos with your loved ones and order prints.

Question 5

What’s your back-up plan if you can’t photograph our wedding as planned?

Accepted Answer

As a wedding photographer, I’ve never cancelled a booking. In the very rare event that I’m unable to photograph your wedding, I’ll make sure you’re covered by one of my colleagues or my contracted assistant. I’ll also provide you with a list of photographers from the many networking groups I’m in, so you can find the perfect replacement.

Question 6

Do you also offer video services?

Accepted Answer

We do offer packages that offers videography. We are partnered with an amazing wedding videographer.

Question 7

How far in advance should we book you for our wedding?

Accepted Answer

Typically, couples book me about 12 months before their wedding date. I encourage you to reach out as soon as possible about my availability, even if you’re planning on a shorter time frame.

Question 8

If I need to cancel or reschedule, how far in advance do I need to notify you?

Accepted Answer

If you would need to cancel or reschedule, please notify us within 48 hours of the scheduled date. If you would need to cancel, the 50% retainer is non-refundable and any additional monies are eligible for credit or refund based on a case by case basis. All monies paid to Kandi Kam Photography are non-refundable, but we are open to discussing a resolution on any additional payments made outside of the 50% non-refundable retainer. If you need to reschedule, please let us know right away. We offer our clients one (1) rescheduling date, if the date needs to be scheduled again, we would discuss further details on the process.

Question 9

Do you offer custom packages?

Accepted Answer

Yes, we do offer custom packages for our clients outside of our standard packages. If you would prefer a custom package, we would schedule a 1:1 to discuss your needs and provide a quote for the services that you would need.

Question 10

Do you guarantee your presence at the actual wedding?

Accepted Answer

Absolutely! I wouldn't miss your wedding for anything! I have a passion to capture beautiful love. Don't be surprised if you see me capturing the moment and a small tear shed. I am excited for you and this opportunity!

Question 11

Do you book yourself for more than one wedding in a day or weekend?

Accepted Answer

I do not book two weddings in one day! My time is devoted to you and your significant other to celebrate and capture your moment. I never want to take away the moment from my clients. It's rare that I would book two weddings in one weekend.

Question 12

What is your policy on taking breaks? If you require a meal break, do you require that we provide your meal?

Accepted Answer

I do require a meal break for events over five (5) hours. I do take short breaks to hydrate and eat small snacks if needed. Clients have the option to provide a meal for the photographer or allow the photographer a one (1) hour meal break to travel and get a meal. Don't worry, we minimize breaks to make sure we capture all important moments.

Question 13

Do you charge a travel fee?

Accepted Answer

We do charge travel fees for weddings outside of a 50 mile radius from our location. Our travel fee is calculated by miles. We charge $0.51 per mile. Some locations are eligible for travel fee exemptions, but that would be discussed during our scheduled consultation.

Question 14

Do you offer military discounts?

Accepted Answer

With our CEO being military, we do offer 15% discounts to all military personnel. Proof of service must be provided in our to redeem discount.

Question 15

We love your images, how do we book?

Accepted Answer

To book and see our availability and pricing, please review https://kandikamphotography.as.me/weddings

Kandi Kam Photography

Full wedding (ceremony and reception) pricing

Elopement pricing

Packages

About Kandi Kam Photography