SMT Music

Talented Musicians, Difficult Vendor

I want to first of all say that the musicians were talented. I personally did not hear them based on my role in the wedding, but my family and friends all said that they were talented and they were timely and day of nothing was wrong and everything was good. However, the main contact for this company is incredibly difficult to work with. He sent many repetitive email me to myself and my venue coordinator. For example, he asked me in two separate emails and then also two separate emails to my coordinator, what time zone the wedding was happening in. I feel like that’s a detail that you can look up online and not bother people with. Per the report of my venue he was very difficult to work with and they encountered a lot of difficulty with him as well. We also had some discrepancy on which day my wedding was happening on, and I personally do not think I was at fault with this I believe it was an error on their part. Overall I do not think that the talent of the musicians outweigh the stress and difficulty of working with the main contact person.