“The Crystal Ballroom in St. Augustine was a dream venue for our wedding. The communication with the staff, especially Carlie and Kat, was absolutely perfect - they were very understanding, accommodating, and ensured everything went smoothly on our big day. Carlie literally put out fires and made sure there were no hiccups. We felt we got the best value for our money with this venue. One highlight was surprising our guests with our officiant from Cush Character Entertainment ( he also does Chewbacca , Beetlejuice, Captain Jack sparrow,and fang from Jacksonville iceman dressed as the Grinch - it added a fun, one-of-a-kind touch to our special day! From start to finish, the Crystal Ballroom team helped create the wedding of our dreams through their phenomenal service and attention to detail.”