“Our wedding is booked for October 2025 with The Falls, but I feel the need to write this review now to help other couples out. The Falls has completely cleared house and hired a new team of absolute rockstars. Both Russell and Kayla bent over backwards to help me tour this venue - virtually and in-person. They were incredibly responsive to emails and worked with me to coordinate things from out of state. Not only were my fiancé and I able to virtually tour the venue with Russell, but my mom and I scheduled a trip down to Georgia (from Michigan) with ONE WEEK’S NOTICE and we were able to easily schedule an in-person tour. Russell was kind, helpful, fun, knowledgeable, and ultra professional. He explained that the old team was not meeting expectations and the standards held by the owners, so they cleaned house and brought in team members that could meet those high expectations. So far, Russell and Kayla have been a DREAM to work with.
This venue is STUNNING. Perfectly manicured, insane attention to detail (heck, even the bathrooms are gorgeous), and in the cutest area between Ellijay and Blue Ridge. It really is just as beautiful as it looks in pictures, if not more beautiful in person.
Let me assure other couples, I am SO happy with my experience with The Falls so far. I am Type A to the max and Russell and Kayla have both exceeded my expectations when it comes to communication and professionalism. Every question that I’ve had has been answered within 24 hours, if not within minutes.
I absolutely cannot wait to have my wedding here!”
