My order didn't go through but I still see a pending charge on my credit card statement, what do I do?

Sometimes, even when an order doesn't go through, your bank or credit card will show a pending pre-auth charge on your statement.

This pending charge will drop off within the next 24-48 hours once your credit card company refreshes the data on file (which will happen automatically).

If you have any trouble attempting to re-purchase, please don't hesitate to contact us.


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Questions in this section