Zola store credit is credit that can be applied toward the purchase of items from the Zola store at checkout (see below).
There are two types of Zola store credit:
(1) Zola store credit that you receive as a result of converting a gift to store credit, redeeming a digital Zola gift card, or returning a gift within that gift's return policy . A few things to keep in mind:
- This credit is Zola Stored Value, never expires, and can be used towards any physical product or experience in Zola’s store.
- This credit cannot be redeemed for cash or applied toward items purchased from another store.
- This credit cannot be used to purchase a cash fund gift on Zola.com.
- This credit cannot be used to purchase a digital Zola gift card.
- This credit cannot be retroactively applied to past orders.
(2) Zola store credit that you receive as a result of a marketing promotion, coupon, or 5% cash fund conversion bonus (more on that below). A few things to keep in mind:
- This credit has varying expiration dates. You can check the balance of your credits and associated expiration dates anytime in your account settings.
- This credit cannot be redeemed for cash or applied toward items purchased from another store.
- This credit cannot be used to purchase a cash fund gift on Zola.com.
- This credit cannot be used to purchase a digital Zola gift card.
- This credit cannot be retroactively applied to past orders.
You can check the balance of your credits and associated expiration dates anytime in your account settings.
Note: you can convert cash fund gifts that you receive into Zola store credit and receive a 5% bonus. For example, if you convert a $100 cash fund contribution into Zola store credit, you’ll receive $105 in Zola store credit that you can spend on any of the 50,000 gifts in our store. The amount the gift giver gave will never expire (the $100 in the example above), but the conversion bonus (the $5 previously mentioned) will expire 180 days after the date you converted the cash gift to Zola store credit. You can learn more about how to convert a cash fund gift to Zola store credit here.
You can learn more about the full terms of Zola store credit here.