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Update: In light of COVID-19, we wanted to let you know our wedding is going forward as planned. If you’re no longer able to attend, we completely understand. You can update your RSVP anytime on our site, and we wish you health and safety during this difficult time.
Update: In light of COVID-19, we wanted to let you know our wedding is going forward as planned. If you’re no longer able to attend, we completely understand. You can update your RSVP anytime on our site, and we wish you health and safety during this difficult time.
November 13, 2020
Cancun, Mexico
#DontWorryBeHagen

Sandi & Joseph

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FAQs

Question

COVID-19

Answer

The most despised word of 2020. Maybe of ever. So? What now? Fortunately, as of right now, air travel to Cancun is allowed. As a matter of fact, our travel agents just returned from Cancun in early July and let us know that everything from the airplanes to the Cancun airport and transportation to the resort are extremely clean. They are all taking extra precautions to maintain the health and safety of their customers. Resorts opened their doors again on July 1st. Our resort is only allowing a 30% capacity and has implemented various measures to keep all of their guests safe. I truly believe we are in good hands. To read more about these measures, feel free to visit the Dreams Vista Cancun website. We will make sure to keep guests updated as we get closer to November but as of now, our wedding will still take place on 11-13-2020. If you have any questions please reach out to us, we understand it is a strange time and we want our guests to feel as comfortable as possible.

Question

Where are you guys registered?

Answer

We will have an online honeymoon fund/ wedding registry. Additional to that we are registered at the following stores: -Crate & Barrel -Zola -Sur La Table

Question

What website can we go through to make a room and transportation reservation?

Answer

https://www.yellowumbrellaevents.com/couples/sandi-and-joseph/

Question

How do we RSVP?

Answer

We will be sending out formal invitations. Once the invitations are mailed out, there will be an RSVP tab on this website- all RSVPs will be done online to make it as easy as possible on our guests.

Question

What is the dress code at the resort?

Answer

Most of the restaurants at the resort have a dress code for dinner: “Dinner – Casual Elegance: Sneakers/tennis shoes or sandals and dress shirts with short sleeves or shirts are required. Long pants are required for men. No sleeveless shirts or flip-flops allowed for men.” Also, cover-ups are required for most of the restaurants for lunch.

Question

Is a passport needed?

Answer

Yes. Here is a link on how to get that process started: https://travel.state.gov/content/travel/en/passports/need-passport/apply-in-person.html

Question

I’m not receiving any emails from your travel agent, why?

Answer

You should be receiving emails from Shea or Cheryl Bailey with Yellow Umbrella events to set up your resort stay/ transportation to and from the airport. Please check your junk mail/ these emails are not spam.

Question

Can I make payments on my resort stay?

Answer

Absolutely. Please get with Shea at yellow umbrella events to set this up.

Question

Any tips for booking a flight to Mexico? What is the name of the airport?

Answer

Download the app “Hopper” You can track flight price trends on here and it’ll alert you when it’s best time to buy your flight. (It is AWESOME) Note: Hopper does not show Southwest Airlines flights so if they are your preferred airline we suggest using their website to book. Google Flights is another great way to search for your flight. Cancun International Airport is the closest airport to the resort.

Question

Can yellow umbrella events (travel agent) book our flight?

Answer

The answer is yes. However, they are primarily here to book your stay at the resort and transportation to and from the airport.

Question

How much is transportation to and from the airport to the resort?

Answer

Transportation is included in the room rate. Please provide Yellow Umbrella Events with your flight information once booked so they can set up a private shuttle upon your arrival.

Question

How can I learn more about the all inclusive resort?

Answer

Please find a link to Dreams Vista Cancun’s website below: https://www.dreamsresorts.com/en_us/resorts/mexico/vista-cancun.html

Question

How far is the resort from the airport?

Answer

25-30 minutes. Be sure to get yourself a margarita for the road!

Question

What does the all inclusive resort include?

Answer

All your food & drinks (including top-self liquor)! Day/nightly entertainment, non-motorized water sports and other activities are also included. Please refer to the resorts website to learn more.

Question

When does my resort stay have to be paid in full?

Answer

50% of your stay will be due by July 21, 2020. Final payment is due by August 18, 2020.

Question

Should I bring a gift to Mexico?

Answer

To avoid our guests having to haul any extra luggage while traveling to Mexico, we ask that any gifts be mailed to our home address in Texas. Our friends and family know we like to do things a little differently. Although we have a few traditional gifts on our registry, we decided an epic honeymoon was more suited to our taste and lifestyle so we made our honeymoon fund the focal point of our registry. If you’d like, please help send us along on a memorable trip to start our lives together. Thank you so much for keeping us in your minds and hearts—we’re so grateful for all of you!

Question

Do we have to book our room through your travel agent?

Answer

To ensure our guests receive the lowest price possible, We have set up a room block at the resort. These incredible rates are only guaranteed through our travel agent.

Question

Should I book a preferred room? What does that include?

Answer

These rooms include access to 2 additional lounges and an additional adults-only rooftop pool.

Question

What days should we stay?

Answer

We will be hosting a welcome party on Thursday 11-12-2020 then our wedding is on Friday 11-13-2020. Please feel free to come before or stay a few days after the festivities. This is completely up to you, we would love our guests to be able to enjoy this beautiful place before & after our wedding. Joe & Sandi will be arriving on Wednesday 11-11-2020.

Question

Who can we reach out to with additional questions?

Answer

For any questions regarding travel please contact Shea at: 512-955-1320 shea@yellowumbrellaevents.com Any other questions can be directed to Sandi Sisneroz (soon to be Hagen): 956-789-8496 Sandi.sisneroz@gmail.com

Question

What will the temperature be like?

Answer

Cancun temps in November are typically in the highs of 84 degrees & lows of 70 degrees.

Question

Can we take photos at the wedding?

Answer

It will be an unplugged ceremony- however, we encourage our guests to take as many photos as they’d like at the welcome party, right after the ceremony on the palapa, cocktail hour, reception and the rest of the weekend! Please post with our hashtag #DontWorryBeHagen

Question

How do we guarantee our transportation picks us up on time?

Answer

Private transportation to and from the resort is included in the room rate. Shea Bailey with Yellow Umbrella events will ask for your flight information, he will schedule the car picking you up from the airport when you arrive in Cancun. You will need to schedule a time for your returning car to arrive at the resort to get you back to the airport for your departing flight. (This service is included in the cost, you are just responsible for scheduling your ride back based on your departing flight.) Please get with a local Mayaland representative upon arrival at the airport or you can schedule this with the concierge within 24 hours of arriving at the resort.

Question

When should we arrive to the ceremony site?

Answer

Due to the way our ceremony location is set up, we ask that our guests arrive at least 15-20 minutes before the ceremony start time.

Question

Where will the ceremony take place at the resort?

Answer

Over the water on the Ocean Deck Palapa We will then move to the Grand Vista Terrace for the cocktail hour and reception.