Question 1

Do you film destination weddings?

Accepted Answer

Definitely! While we’re based in Saint Petersburg, Florida, we do provide wedding videographer services wherever your special day may take you. *This includes destination weddings in Florida

Question 2

How far in advance should we book you for our wedding?

Accepted Answer

Once you know your wedding date, we recommend reaching out as soon as possible about our availability. TurnerTown Media films a maximum of 5 of weddings per month to ensure our couples receive the highest quality service.

Question 3

How do I book TurnerTown Media for our wedding?

Accepted Answer

Couples who choose TurnerTown Media will submit a signed copy of the videographer contract along with a 10% deposit at contract signing. Once the signed contract and deposit have been received, you're booked!

Question 4

Do you have insurance?

Accepted Answer

Yes! We are happy to send a copy of our certificate of liability insurance to your venue or any other vendors upon request.

Question 5

Can you still film our outdoor wedding if it rains on our wedding day?

Accepted Answer

TurnerTown Media utilizes 4K cinematic cameras and equipment along with 4K drones for most weddings. Unfortunately, we cannot film outdoors in the rain or other inclement weather conditions like snow and hail.

Question 6

Do you offer drone footage in any of your packages?

Accepted Answer

Absolutely! Our most preferred package - the Gold Package - and our premiere package - the Diamond Package - include both cinematic video and drone footage. Please be sure to specify your venue's address prior to booking with TurnerTown Media. Our videographer will then quickly confirm if drone footage can be captured at your venue as drone flying may be prohibited in certain areas.

Question 7

Who will edit our wedding video?

Accepted Answer

All footage we film is edited in-house by our incredible videographer and editor, Roger Turner Jr.

Question 8

Can you do a same-day edit?

Accepted Answer

Unfortunately TurnerTown Media does not offer same or next-day editing services as our videographer also serves as video editor. TurnerTown Media is committed to providing a 30 day turnaround for all packages. Please be advised our Diamond Package includes 60-day delivery and can be expedited (up to 30 days) for an additional fee.

Question 9

Can anyone else see our wedding video?

Accepted Answer

It's up to you! We will send a Vimeo link as well as a Google Drive link to share your final wedding video with you. Anyone with the Vimeo or Google Drive links will be able to see and download your video with ease!

Question 10

How many videographers should we book for our wedding?

Accepted Answer

All of our wedding packages include one videographer. If you are having a larger wedding with 200 or more guests or within a grand venue, we recommend booking our Diamond Package which includes an additional videographer to ensure we’re able to capture every moment of your special day!

Question 11

Do you charge for travel fees/costs in any of your packages?

Accepted Answer

No. TurnerTown Media does not charge any additional fees for travel or transportation for any weddings along the East Coast. Destination weddings outside of the East Coast are negotiable and subject to our videographer's terms and conditions.

Question 12

What happens if you are unable to film our wedding due to health or personal matters which prevent you from attending the ceremony?

Accepted Answer

In the event unforeseen circumstances prevent our videographer(s) from filming your special day, an experienced videographer through our associate production company Culture Forge Productions will substitute for our videographer. Please be advised couples may also void the contract and receive a full refund if the videographer is unavailable or couples are no longer interested in our service.

TurnerTown Media

Full wedding (ceremony and reception) pricing

Elopement pricing

Packages

About TurnerTown Media