The University Club of Saint Paul

The most important day of my life ruined.

We reserved the Summit room and Terrace for our wedding, but our experience with the University Club was a nightmare. Four months before the wedding, communication with our coordinator, Amanda, stopped. Weeks went by with no response. Eventually, we learned Amanda had left, and Danielle took over without any introduction or apology. Three weeks before the wedding, my fiancé spoke to the owner, John Rupp, about our concerns. John told us if we were so disappointed, we should cancel, which was highly inappropriate. We finally had a meeting, and John and Danielle promised improved communication and a flawless wedding day, but neither promise was kept. On the wedding day, our guests saw me before the ceremony, ruining a moment I'd imagined my whole life. The flowers were missing, dinner was cold, and a dead fly was found in the coffee. Worse, the ceiling leaked in six places, drenching guests, damaging our guest book and card box, and soaking phones left on tables. My brother and his girlfriend were soaked by dirty water and had to leave early. When my husband confronted the staff, they admitted the owner knew about the leaks but had done nothing to fix them. After the wedding, John admitted our wedding was a "complete failure" and promised a full refund by October 30th, 2023. However, we haven't heard from him since, despite multiple attempts to contact him. If you want reliable communication, edible food, and a dry venue, avoid the University Club of Saint Paul.

(2+)(1+)

(2+)(1+)

(2+)(1+)

(2+)(1+)

(2+)(1+)