Question 1

Do you have A la Carte Services available?

Accepted Answer

Yes I do!

Question 2

Do you require a preview session?

Accepted Answer

No, I don’t require a preview session. However, it is highly recommended.

Question 3

What methods of payment do you accept?

Accepted Answer

I accept all major credit cards, debit card and Venmo.

Question 4

Is gratuity included in your pricing?

Accepted Answer

No, gratuity is not included in our pricing but always sincerely appreciated.

Question 5

Do you offer trial preview sessions and how do I schedule the appointment?

Accepted Answer

Yes, I do offer trial preview sessions at my studio and by appointment only. All preview sessions are a paid service, require a separate service contract agreement and is billed separately from wedding day services. Preview sessions include a thorough consultation in which we discuss your overall vision for your big day and your look inspiration. The appointment typically lasts 2-2.5 hours for hair AND makeup and 1-1.5 hours for hair OR makeup. This appointment may also be scheduled on the same day as your engagement portraits, bridal portraits, bridal shower, final dress fitting or on the date of another special event.

Question 6

What if I don’t know the exact number of people who will need hair and/or makeup services on my wedding day?

Accepted Answer

Because we book our time, our artists and our supplies in advance, and based on the information provided within your signed service agreement, we recommend that you secure as many “for sure” services as possible. We often book multiple events in one day and potentially may not have the time or artists available to add additional services on the day of your event.

Question 7

What is your cancellation policy?

Accepted Answer

Cancellations may be made up to 60 days before the event date. In the event you decide to cancel your event wishing 59 days or less of the event date, 100% of the total cost of services within your service contract agreement is due upon notice of cancellation.

Question 8

Do you offer men’s grooming/makeup services?

Accepted Answer

Yes, I do offer men’s grooming services. This service includes very natural makeup for photography, hair and facial hair styling.

Question 9

Do you have a service minimum?

Accepted Answer

During wedding season, March-June and September-November, I require a 6 service minimum. I do offer bride only packages during the off season.

Question 10

My family and/or bridal party is paying for their own services; are they able to make seperate payments?

Accepted Answer

No. Please have all family and/or bridal party members make their payments to the responsible party, which is typically the person signing the service contract agreement. That person or responsible party will submit the payment(s) to Rosa Martinez

Question 11

How do I secure my wedding date?

Accepted Answer

I book services on a first come, first serve basis. For all wedding and special event services, I require a signed service contract agreement along with a 50% of the overall balance total as a non-refundable retainer. The final balance total is due (14) days prior to your wedding or event date. Please note that your date is not secured with Rosa Martinez until she has received and approved your signed service contract agreement and 50% retainer, even if you have had a trial preview appointment.

Question 12

Do you charge a Travel fee?

Accepted Answer

Only for areas outside of Charleston, SC. Please inquire for your specific location.

Rosa Martinez Makeup Artist + Hair Stylist

About Rosa Martinez Makeup Artist + Hair Stylist