Question 1

How can I obtain pricing information?

Accepted Answer

For commercial or production work, please call us at (407)766-3335 or leave us a detailed message on our Contact Us page so we can understand the details of the job you are inquiring about and we will be able to give you a quote. For our inquiring clients or brides/grooms, if you would please fill out the Inquire Now form located on the Inquire Now page (not the contact form) in its entirety, we will be sure to send you availability, pricing and booking information.

Question 2

How far in advace should I book our event date?

Accepted Answer

We book a year and half in advance and popular Spring and Fall dates book fairly quickly. So the sooner you book, the better chances there will be that we will still have availability.

Question 3

What do I do to book my date?

Accepted Answer

We require a non-refundable $200 retainer to secure your date and we will send you an invoice to be paid electronically. The retainer will be applied toward your balance that is due on the event date. Once we receive your retainer, we will send you an electronic contract, via email, showing your paid retainer and number of services needed for you to sign. We will also need a credit card to be kept on file for two weeks post event, as per contract terms, to be used for any unpaid service/contract balances in the event they were not paid.

Question 4

What forms of payment are accepted?

Accepted Answer

We accept cash or ACH bank transfer only for services on the event day. Credit card charges are not accepted on the day of the event.

Question 5

When can I book a trial?

Accepted Answer

If you are already booked with us for your wedding day, we suggest booking your trial 2-3 months prior to your wedding day. Trials are held Monday through Thursday only from 9:00 am to 6:00 pm and are held at our studio located 334 S. Wymore Rd., Ste B, Winter Park, FL 32789 . Prepayment of trial is required in order to book the appointment. Unfortunately, we cannot hold trials Friday though Sunday as these are heavily booked event dates. Trial fee does not include lashes, long hair fee, or extension fees. Please see informational email we send when the inquiry form information is completed.

Question 6

Where do I go for my trial?

Accepted Answer

Our trials are held at our downtown location: 334 S. Wymore Rd., Ste B, Winter Park, FL 32789

Question 7

How should I arrive for the trial and do I need to bring anything?

Accepted Answer

For classic hairstyles, hair must be dry and preferably washed the day before unless it is really oily . One day’s worth of hair dirt goes a long way in the styling process. If hair gets really oily overnight, wash hair that day, but make sure it is 100% dry as there will be an additional fee of $15 if we have to dry it. For lux hairstyles, freshly washed hair washed that morning, without any hairspray, is needed.

Question 8

How long does a trial last?

Accepted Answer

For classic looks, trials are 1 1/2 to 2 hours max and is for one hairstyle and one makeup look only. If a second look is wanted for either hair or makeup, an additional trial appointment is necessary.

Question 9

What happens if I am late for my trial appointment?

Accepted Answer

We allow a 15 minute window for trials to begin. If a client arrives later than 15 minutes from scheduled appointment, a late fee will be charged if the trial can still be held provided there is enough time before the next appointment arrives. If there isn’t enough time to complete a trial, the appointment will need to be rescheduled and current trial fee will be forfeited as it is non refundable and non transferrable.

Question 10

Do you offer hair extensions?

Accepted Answer

Yea, we do sell and rent for the day 100% human, high quality hair extensions. Inquire with us for more details.

Question 11

Is there a fee for applying hair extensions?

Accepted Answer

Yes, we charge a $30 extension fee if extensions are being used in your hairstyle. Extensions longer than 20” will incur additional charges.

Question 12

Do you travel on location?

Accepted Answer

Yes, we only go on location and will travel to you for your event.

Question 13

Is there a travel fee?

Accepted Answer

Yes, travel fees are based on the address of location. Travel fees start at $50 for the Orlando area and will be increased outside of the designated area. We will confirm travel fees in the original pricing email we send to you.

Question 14

Is there a minimum amount of services that is required for the wedding day in order to book the date?

Accepted Answer

A minimum of 8 (eight) adult hair or makeup services are needed if your event is on a Saturday along with a $200 non-refundable retainer is required. We do not have a minimum service requirement Sunday through Friday. Prep locations farther than the greater Orlando area do have a larger minimum requirement. If less than eight services are needed for a Saturday, we may still book your wedding, but please understand that we cannot guarantee preferred completion times and may need to have you ready earlier in order to accommodate larger bridal parties. Please know that we do our very best to accommodate you and your wedding party’s needs.

Question 15

Do you offer airbrush makeup?

Accepted Answer

Yes, we offer airbrush as well as traditional foundation. Our airbrush foundation lasts 12-15 hours and is water, tear and sweat resistant. It gives a flawless finish without looking heavy or cakey. For traditional foundation, we can use a setting spray, but it typically does not last as long before breaking down as opposed to airbrush. Pricing is the same for either type of foundation as we do not have an upcharge for airbrush.

Question 16

What type of makeup do you use?

Accepted Answer

We use only the highest quality makeup, like MAC, NARS, Pat McGrath, Dose of Color, Dior and products from a private Pro-only company.

Question 17

What is the maximum number of services that can be booked for an event and can contracted service amounts be changed at a later date?

Accepted Answer

We have a very large team and can handle extremely large events easily. We have handled many events with over 100 services.

Question 18

How many artists will be onsite on the event date?

Accepted Answer

The number of artists are assigned depending on the total number of services needed. We typically book one artist per 7 -8 services as one artist can do a combination of 7-8 classic hair/makeups within an approximate 6 hour window.

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