Question 1

Do you have liability insurance?

Accepted Answer

Yes. Many venues require vendors to have liability Insurance. So before hiring Uncle Joe, make sure he’s covered.

Question 2

How long have your Team Members been working as professionals?

Accepted Answer

All of the DJs and Event Coordinators who work for DJ Franco Events have a minimum of 5 years professional experience, with most of our team members having 10 or more years of professional experience.

Question 3

What are your payment options?

Accepted Answer

You can make your payments by Credit Card, Check, or Cash. Here are your options: • 0% Interest and Up To 24 Month Payment Plans • 25% Deposit with Equal Monthly Payments Until Wedding Date • 50% Deposit with The Remaining Balance Due 2 Weeks Before Wedding Date • Pay In Full and Receive $100 Off Your Total

Question 4

What equipment do you use?

Accepted Answer

We only use state-of-the-art professional equipment that minimizes wires and doesn’t look bulky.

Question 5

Should I tip?

Accepted Answer

We do not include gratuity in the final contract price. 10 – 20% is generally recommended if our team members did a great job, but it is entirely up to you.

Question 6

When should I book my services?

Accepted Answer

A good time frame is at least 12 months before the event. However, we have team members available for last minute events as well.

Question 7

Should we feed our vendors?

Accepted Answer

This is not required in our contract and is completely up to you. Typically, the catering director or event coordinator will set aside a meal or boxed dinner for our team members if requested by the client.

Question 8

Will the DJ play requests?

Accepted Answer

Our DJs “filter” requests, meaning they will not play a song or genre that you specifically asked the DJ not to play. We will not play songs off of Youtube when asked. If someone makes a request that fits well with the music the client wants, then the DJ may play the request. We have a planning app that will allow you to make request lists before the event.

Question 9

How many songs should I request?

Accepted Answer

You can select songs that you would - and would not - like to hear at your event through our planning app on your phone. You will receive login information for the app through a text to your phone. We recommend giving your DJ at least 10-15 songs of different genres and artists that you would like to hear. During your initial consultation, your DJ will ask about your music preferences.

Question 10

What does a day of coordinator do?

Accepted Answer

When you hire a day of coordinator, they are with you through your entire day. They help execute your wedding vision. They are extremely familiar with venues and vendors and ultimately keep you calm and excited on the most important day of your life.

Question 11

What does a wedding coordinator do on your wedding day?

Accepted Answer

Your wedding coordinator will be the first vendor at your venue, and the last one to leave. They will make sure all vendors are there, and where they are suppose to be. They will be there for any quesitons from the bridal party, vendors, the venue staff, and guests. They will help keep the couple on time through the entire day, and so much more.

Question 12

I have a friend who said they would help at my wedding. That's the same as a coordinator, right?

Accepted Answer

As helpful as your friends and family will be during your planning, they shouldn't have to work on your wedding day. It can go both ways: either they will have so much to do that day they won’t even be able to enjoy your wedding day. On the other hand, they may not take the job seriously, and the day might end up being a disaster.

Question 13

How large is your photo booth?

Accepted Answer

As small as 8' by 5' and as large as 12' by 5'

Question 14

Who takes the photo booth picture?

Accepted Answer

All of our photo booth packages come with a photo booth specialist making sure the booth is running smooth and everyone is having fun!

Question 15

How many pictures can I take with the photo booth?

Accepted Answer

As many as you like! No really we can handle it no problem.

Question 16

Are kids allowed at the photo booth?

Accepted Answer

Yes, we can set the booth up to cater to adults, kids, or all guest!

Question 17

Are pets allowed at the photo booth?

Accepted Answer

All well-behaved pets are welcome to come on in!

Question 18

How many people can fit in your photo booth?

Accepted Answer

6-10 people average

Question 19

Do you have any other photo booth backgrounds?

Accepted Answer

We have an assortment of different backgrounds for you to choose from. If we do not have one that you like, we can order a new background at no extra charge

Question 20

Can we use our own background in the photo booth?

Accepted Answer

Yes and we can help you with tips and tricks. An excellent way to make your photo booth stand out is to add some personal touches.

Question 21

Can you print the photo booth pictures?

Accepted Answer

Yes, we offer a printer to add to the photo booth package, but the system will automatically text or email your guest their picture within seconds of taking it.

Question 22

Can I share photo booth photos on social media?

Accepted Answer

Yes! All photos are social media ready 😎

Question 23

How do we receive the photos?

Accepted Answer

During your event, everyone will receive their photos by text to their phone within seconds of taking them. The next day we'll send you an email with all the photos for you to keep forever! 📷

Question 24

How many photo booth props do you have?

Accepted Answer

Thousands, let us know what you need! 🥸🤠🤡🤩

Question 25

We are having a themed party, do you have themed props?

Accepted Answer

Yes! Star Wars, Masquerade, Western, and others

Question 26

Can I bring my own props?

Accepted Answer

Yes!

Question 27

What is the service area for the getaway car?

Accepted Answer

The getaway car can be used anywhere within 100 miles of the BCS area

Question 28

Will you clean the getaway car before each wedding?

Accepted Answer

The car is detailed inside and out before and after each wedding!

Question 29

If my ceremony is somewhere other than the reception venue, can you pick me up from the ceremony and take me to the reception in the getaway car?

Accepted Answer

Yes, there is an additional $100 fee. A chauffeur will pick you up from the ceremony, drive you to the reception location and still be available as the grand exit vehicle.

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