Question 1

How far in advance should we book you for our wedding?

Accepted Answer

Once you know your wedding date, we recommend reaching out as soon as possible about our availability. We film a limited number of weddings every year to ensure our couples receive the highest quality service, so our calendar typically fills up months in advance.

Question 2

Do I get to meet my professionals before my wedding?

Accepted Answer

Yes! We select your professionals and make sure you are matched up based on your personal preferences/requests.

Question 3

How can I make a deposit or payment?

Accepted Answer

To pay the deposit and officially lock in your date with Complete Weddings + Events, visit completeeventmanager.com. Add in your email address and password (provided from your event consultant) to log in to your online account and make a deposit or payment.

Question 4

Is there a benefit to book multiple event services with one company?

Accepted Answer

Yes – Bundling our services together only benefits the customer! Our team of photographers, videographers, DJs and photo booth attendants have worked together on many events and do it in an efficient and fun way! There is also typically savings involved when you bundle Complete Weddings + Events services together.

Question 5

What if I need more time than what is allotted in my contract for the services? What if I need more time the night of?

Accepted Answer

If you need more time than what you booked prior to your event, you’re able to add time on at any point (even the night of) with any Complete Weddings + Events service! Just let us know, and we’ll take care of you on your special day!

Question 6

Can we split up the contracted hours?

Accepted Answer

Unfortunately, our contracted hours are consecutive and not able to be split up on one single day. Our professionals are more than happy to help with whatever you need, and will always be doing something to better their service for you throughout your contracted time with them.

Question 7

Is the full amount due for services due up front? Do you offer a payment plan?

Accepted Answer

Complete Weddings + Event’s just requires the deposit at the time of reserving your service. The deposit is no additional charge; it goes towards paying off part of your package. You can then pay whenever/however you’d like, as long as the remaining balance is paid off up to 30 days before your event (depending on your event location), you’re good to go!

Question 8

Can I go watch a DJ perform at a wedding?

Accepted Answer

Since most weddings are private events, typically the couple and their families do not want outside guests or ”wedding crashers” to attend. In respect for the couples, we do not allow guests to attend private events to see our staff. We also customize each event to adhere to the specific couple and their requests, so each wedding Complete Weddings + Events DJs perform at is so different.

Question 9

Can I pick my own music?

Accepted Answer

This is your day; whatever you want to listen to can be played! You’re able to customize your own wedding playlist (as much or as little as you’d like)! The DJ plays your music preferences and makes sure the requests given by your guests fit within the guidelines you have provided your DJ.

Question 10

Will I need a full copyright release of my photographs?

Accepted Answer

Receiving a full copyright release of your photographs is always a good idea so you can print the photos without a watermark anywhere, at any time you need. Complete Weddings + Events gives you these full copyright rights to get your photos printed wherever you’d like. We also provide your photos in an online gallery so you can easily order prints, albums and other memorabilia easily online.

Question 11

When will the photographer contact me to discuss wedding day details?

Accepted Answer

Your photographer will reach out to you about a month out from your wedding date to setup a time to meet with you and go over all the details for your special day! They’ll also help you finalize your timeline if you haven’t done that yet, too!

Question 12

How long will it take to receive my wedding photos?

Accepted Answer

It typically takes about 30-40 business days (up to 10 weeks during peak wedding season) for our post-production team to edit your photos/video and get it back to you!

Question 13

If we’re not comfortable in front of the camera, does the photographer give direction?

Accepted Answer

Yes, all of the Complete Weddings + Events photographers are professionals and able to give direction for you and your family/bridal party/friends. You’re able to work with them ahead of time to make sure they know of specific shots you’d like captured on your special day!

Question 14

Do I get to pick the music for my wedding highlight video?

Accepted Answer

You can help give suggestions on what kind of style and type of music you’d like incorporated throughout your highlight video if you’d like! Due to licensing rights, there are restrictions with certain songs that we need to be abide by. If you do want a certain licensed song in your wedding video, there may be an additional charge.

Question 15

How long will it take to receive my wedding video?

Accepted Answer

It typically takes about 30-50 business days (up to 12 weeks during peak wedding season) for our post-production team to edit your video and get it back to you!

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