“We had a beautiful wedding at Hotel Covington and overall were elated with how it turned out. Riley was easy and professional to work with as our details specialist, but it felt like other staff members were never quite on the same page. There were miscommunications about so many things I can't even remember them all— no space for the groomsmen to get ready in although that was offered at the time we booked the venue, garage parking was not included although we were told it would be, when we showed up for the rehearsal the staff thought we were having a dinner not our rehearsal and was not prepared for us to be in the space as another wedding was going on on the patio, there was an "event hold" above the cost of the room placed on our credit card which would have been fine, but we were not told about it in advance. All in all, not being told what to expect was our biggest issue. Paying for garage parking, not having the space for the groom's party to get ready, the credit card hold all would have been totally fine and reasonable, but it felt like that information was intentionally omitted. (Again, there was more than that, but I waited a little too long to write this review and can't remember it all at this point.) On the flip side, the staff at Hotel Covington were extremely proactive and helpful with my dad, who has mobility issues. They provided a wheelchair for him to use on-site and staff members went above and beyond to help him when he really needed it. I am eternally grateful for the kindness they showed him and our family. We were very happy with the quality at Hotel Covington, but communication was lacking. Our day-of coordinator alluded to more issues, but she was able to handle them instead of bringing me into it. If you plan to have your wedding at Hotel Covington ask LOTS of very specific questions, have your details specialist write as much detail into your day-pf plan, and bring your own day-of coordinator to act on your behalf, and you will have a lovely day.”

“Words cannot describe this magical venue- you have to see it to believe it! It's literally breathtaking. The staff were amazing from the early communication to my day of event manager (the two ladies helped me A LOT!). Amanda was someone who I worked with on my multiple visits and she is an absolute gem! The staff helped make my vision a reality and even a month later, people are still raving about our wedding. The venue is so gorgeous (think double deck cabin style) that it needs minimalist decor (they even have a rental room you can use for the decor) because the scenery is more than enough for pictures. The layout of your event is very up to you with multiple options for where you would want the ceremony to be held. I loved using the patio for the ceremony (gorgeous trees as the backdrop), then held the reception inside (main level with bar deck), and had the dancing back out on the patio (the staff cleared the space but left chairs and benches along the outer rim). The nearby fire pit was perfect for a s'mores station and the side of the building has a nice grassy lawn where guests also enjoyed corn hole. The bridal suite is of good size with a full bathroom and a private deck (my ladies and I enjoyed our morning to the fullest), and then there are two other smaller suites (we did groom suite and the other room was to co-mingle). The staff let me plan multiple week day visits prior to my official planning meeting so that I could get measurements for things, scope out the layout and really get my vision put together on my time. My family and friends all loved staying in the treehouses (what a cool experience itself!). The bar is included with the venue (AMAZING packages with more options included in each than I have seen anywhere else- even with the basic package) so I just had to focus on the decor and the food (catering and desserts). You do only get the venue the day-of unless you luck out and pay for early set-up the day prior (I got lucky with my Saturday wedding and was able to come in Friday to decorate but they are normally booked with Friday weddings). Lots of parking made it convenient for guests. I included multiple photos (credit to Travis Lontoc) to help give an idea of the space and how we used it.”